Question about Brother MFC 490cw Color Inkjet Multi-Function Printer

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My husband bought a brother printer from thrift store looks brand new but will not print black ink.bought brand new ink cartridge and still wont print black only color.should i have it repaired or just buy a new one?

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Hi

You need to clean your printhead
becouse it is clogged
try cleanning it from printers menu

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Posted on Nov 06, 2010

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When you go to print on your settings select print in black only. Did you buy Brother ink? Having old cartridges refilled or buying generic can pose a problem. I remember correctly brothers have a chip on the ink cartridge? I have gone through so many printers and its really not worth going any further, seems as though you have put sometime and effort in to this 100$ printer. Take 100$ & buy a kodak easy share all in one the ink is 15$ brand new.

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Wont print


what are you trying to print in black? the best way to test out a black ink is to open word pad and type some thing random and print it and see if that works. if you have a all in one printer u might have 2 inks one color and one black in the printer

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It mean that the black cartridge is not recognised. It the black cart is original or compatible? Some printer won't recognise cartridge, if the black and colour is not same type. Try to install the black only. Is it recognised?

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If you have used third party carts before you can't repair this problem due to the fact that the filter inside the printhead is clogged with particles. There is no chance to clean the filter. Sorry. Do use only dye ink. Pigmented ink is the printhead killer for brother printers!

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