Question about Magellan RoadMate 1424 GPS Receiver
Actually it is registered with Magellan, we are an independent help site here.. just wanted to make sure you were clear there.
It sounds like the firmware was corrupted on your device when the recent update was loaded, it is more common than the GPS companies like to admit.. any time you load a new update there is a chance it will corrupt the whole device which is what has happened in your case.
You will want to contact Magellan to get them to replace the unit, free of charge of course since you have the extended warranty. Call them at 800 707 9971, however they are only open Monday through Friday, 6:00 a.m. to 5:00 p.m. PST/PDT
Thanks, let me know if you have any questions or concerns, just reply to my answer here and I will be right back with you.
Posted on Nov 06, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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