Question about Brother HL-2040 Laser Printer

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I am tryibf to install my new brither hl-2142 laser printer but it comes up with " USB printing support the required device registry key does not exist" I have paid my money to Fixya.com yesterday (saturday in Australia) and have my receipt and jay767 was supposed to send me an answer but i havent heard anything yet

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  • Brother Master
  • 1,679 Answers

Hi,

This error may occur due to 2 reasons.
1. Faulty usb cable or corrupted USB drivers
2. Glitch in O/s ( your pc operating system

I would like to know the operating system you are using or setting up this printer on.

Try these steps.
Try changing the usb cable. Connect with another cable. If this does not work, Connect it to another USB port on the PC

Hope this should fix the issue.

Posted on Nov 06, 2010

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Posted on Jan 02, 2017

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