Question about HP OfficeJet 7310 All-In-One InkJet Printer

1 Answer

HP Officejet 7310 All-in-One

This printer and scanner has been great.No problems.

I just bought a new HP Vista computer (Media Center). Now the
Scanner will not work at all.

I have updated everything I can find on HP and Microsoft.

No good! Please help if you can.

Jeanine lartigue

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  • DizzyJean Jun 15, 2008

    I have downloaded all these several times. No luck.

    Jeanine

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1 Answer

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See here for the drivers and software

first you have to select the correct model from the page and then your windows system, and finaly you get the software downloads

Click Here

Posted on Jun 15, 2008

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1 Answer

I'm trying to scan a document, but the computer I want it to go to is not on the list. Also the computer is not recognizing the printer as also a scanner. The printer is an HP OfficeJet 7310...


is the solution center or hp director installed on the pc? look under add/remove and check if it's included in the list of programs installed. if it is there,look for it's icon on the desktop or click on start,all programs,hp folder,hp director and hp solution center.launch it from there.use it to scan from your computer.check for error messages and let me know.
if it is not installed ,you may need the disk to install it.or go to hp.com and click on support and drivers to download the latest version of the printer software.

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go to hp.com and look under printers and look for yours. Under the printer page, look for drivers. hope this helps :)

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HP Officejet 7310 printing problem


Make sure you check the HP support site, there have been extra updates and new driver packages for windows xp that has been updated with service pack 3.

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&lang=en&product=391189&

Jan 06, 2010 | HP OfficeJet 7310 All-In-One InkJet...

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Printer wont scan since getting new computer with Vista


Go to the HP web sie and search for drivers for thi printer/scanner.

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You actually have to get the HP drivers uninstalled and then go through the registry to delete all instances of HP and then reinstall drivers ,making sure you have the drivers for Vista and not XP. For going through the registry you must know what you are doing. I can assist.

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HP Officejet 7310 All-in-One will not install to Vista OS


It won't work with Vista. You'll have to throw it away. Seriously, HP didn't write any drivers for it or any new software for it and Vista. This has always been one of the major complaints with Vista and printers.

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