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Help I have a dazze and pinnacle studio 10 quick start it had to be unloaded. when I Loaded It Back In My Computer then tryed to rrun it it came up with the note: this product use no or an in valid product ID Please reinstall the software. i go to pinnacles help on and it wont take my pass word and user name? i gave them the costermer care id# and take to them on the phone. the incedent number# 080611-000996 talk to a man named john who after telling me to reload the software put me on hold for sometime then phone was dead. pinnacle

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Somewhere within your program, it has not all been removed from the frist time you install check other places it is.

Posted on Jun 15, 2008

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Posted on Jan 02, 2017

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Which version of Pinnacle Studio is compatible with windows 8


Pinnacle Studio 17.5 System Requirements are as follows

Windows 8, Windows 7, Windows Vista SP2 (64-bit OS recommended)

Jul 20, 2014 | Acer Computers & Internet

1 Answer

I cannot get front composite video jacks to work. I want to capture video from VCR using Pinnacle.


You don't need ATI capture anything. Pinnacle Studio does that. Make sure your composite input is not disabled on your PC. Make sure Pinnacle is setup to capture from that card/device. Make sure your video device is outputting to the composite.

Jul 05, 2009 | Gateway Computers & Internet

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I have pinnacle studio plus version 10. I loaded the 1st disk w/o a problem. When prompted to load disk 2 I did and it will NOT load. I reloaded disk 1 again and then tried to load disk 2 and IT WILL NOT...


Have you tried loading disk 2 on it's own with the autorun feature turned off and then exploring the drive to see if you're computer's drive is able to read the disc? If the disc simply isn't loading, the disc is most likley has an error which is preventing the DVD drive from reading it and you'll just simply have to appoach the seller to replace it.

Apr 13, 2009 | Computers & Internet

1 Answer

I need help getting my Pinnacle Studio AV/DV working in vista Ult


researching this problem has led me to find that no drivers are good for vista... the update is your 1st choice..

next choice is replacing the card with another one thats vista compatible...

sorry!

Mar 21, 2009 | Computers & Internet

1 Answer

Pinnacle Studio Plus version 10 Keeps Crashing


If you are getting any type of error message or warning message (except a fatal crash message), then , click here to see the FAQ titled "Studio Launch error/warning messages" to resolve these issues. For a fatal crash or any type of lockup/freezing while launching, continue with this FAQ, below.
If Studio was launching for some period of time and then it stopped launching, it is best to try to determine what changes have been made to the computer recently and undo the changes to see if it has an affect on the problem. Here's a short list of what could affect Studio's ability to launch:
  • A Studio patch was applied but it didn't install properly
  • The graphics driver was updated
  • Hardware was installed
We recommend using Windows XP System Restore. You can obtain more information on how System Restore works from the Microsoft web site at:
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/systemrestore.mspx
Troubleshooting steps for Studio hangs or crashing while launching (starting)
1. RESTART THE COMPUTER. Try restarting the computer
2. WAIT A FEW MINUTES: If Studio still won't launch, wait a few minutes to let it finish launching. We have noticed on some computers that it may take a little while for Studio to completely launch. Studio 10 users click here to see the FAQ on this.
3. LATEST VERSION OF STUDIO. There was a launch problems in previous versions of Studio 10 that are now fixed in the latest version. When troubleshooting any problem, it is always best to be on the latest version of the software.
If you have Studio version 12, download the latest version here.

If you have Studio version 11, download the latest version here.

If you have Studio version 10, download the latest version here .

Note: Studio 11 patches will only patch a previous install of Studio 11. Studio 10 patches will only patch a previous install of Studio 10. Etc.

If you have an older version of Studio (Studio 9 or 10, etc), it is advised for you to update to the current Studio software. The current version is Studio 12. Click Here to go to the Studio 12 Upgrade page.

How to download and install a patch:
  • When downloading the patch make a note of where it is being saved to. We recommend saving the patch to the desktop.
  • Before installing the patch, make sure that you do not have any other programs running. Studio must not be running.
  • Once it is fully downloaded, double-click on the patch to begin the installation.
  • Follow any on-screen prompts to complete the installation. Reboot the computer after applying the patch.

4. SAFE MODE: Try launching Studio in Safe mode. In Safe mode, many device drivers and applications do not load. If Studio will launch in safe mode, then the issue is most likely a configuration problem with your computer. NOTE: We do not recommend using Studio in Safe Mode. This step is for testing purposes only. To start in Safe mode:
  • Shut down the computer
  • When you turn it back on, tap the F8 key every couple seconds until a menu pops up. (If the XP splash screen appears, the F8 keys was pressed too late so restart the computer and try this step again)
  • On the menu, choose Safe Mode, and then press the Enter key
  • Launch Studio
If you need help starting in Safe mode, you can click here to get information on Microsoft's web site
If Studio won't launch in Safe mode, then Studio many not be installed properly or the install may be corrupt. We recommend uninstalling and reinstalling Studio.

Click here to see the FAQ on how to uninstall, then reinstall Studio 10.

Oct 22, 2008 | Pinnacle Computers & Internet

1 Answer

Pinnacle studio 11 will not install on my windows xp. I have service pack 1,2 and 3 on here. Yet it says when I go to install it , that my comp does not have service pack 2 and will not install. I think sp...


May 12th, 2008: Some customers reported problems installing Studio Plus version 11 UPGRADE (11.0) or Studio version 11 Standard (11.0) on systems with Windows XP Service Pack 3 was already installed (a message asking for Windows XP Service Pack 2 is displayed). Pinnacle is investigating this problem.
We can offer you the following workaround:
  • Copy all the content of the Installation DVD of Studio version 11 to your hard disk in a new folder.
  • Download http://cdn.pinnaclesys.com/SupportFiles/Studio11/WelcomeSP3.exe
  • Copy the file WelcomeSP3.exe to the root of the directory where the Installation DVD was copy
  • Double-click on WelcomeSP3.exe to launch it. It will take few seconds and then the Studio version 11 installation will start.

Aug 28, 2008 | Computers & Internet

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