Question about GE (PSS26MSRSS) Side by Side Refrigerator

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Freezer dethawed What is the explanation. I came home and all of my freezer is totally dethawed. The refrigerator part looks like it is still running

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  • timothy14 Jun 15, 2008

    Same thing is happend to me, now it's the fridge side.


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By the end of the day we realized we thought the refrig. part was working but was not. We pulled it out from the wall, unplugged and plugged it back in. Still no results. I unloaded everything from the freezer in the morning and refrig in the evening. Right after I got almost the very last item out, (the door on the refrig was opened and left opened) I moved the temperature control levers back and forth quickly, really just out of frustration, thinking, 'great no more refirgerator' - now what am I gonna do?!. i went to dump the last of the contents, and like some sick joke, the refrig started working and then the freezer. We have quite a bit of dust under the refrig. that may have been blocking a fan or something. I think God just wanted me to empty the refig contents and things that looks like pieces of the moon from my ridge. Go figure. I am praying no more problems.

Posted on Jun 16, 2008

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Remove the rear panel in the freezer and see if the evaporator coils are frozen over.
If so dethaw coils with a hair dryer.
Reassemble freezer and set controls to the normal position.

Although you replaced the defrost timer if the coils were frozen over in the freezer no air can transfer to the ref. section from the freezer.

If you do not want to dethaw the coils unplug the ref. for 1-2 days and leave the doors open .The coils will dethaw by then.

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Water collects in the bottom of the freezer and freezes. I totally shut down the refrigerator for 24 hours and it is ok for 2-3 months when the same thing happens.

The defrost drain hole is plugged.
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Remove the back panel if you are handy.
Or call a service tech.
After dethawing the the ice covering the defrost drain
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If after 10min. the water does not drain or is real slow
you use a shop vac. to clear the debris from the drain line or air compressor to blow it out.
If the unit freezes up again call for service.
The defrost heater is proabally out of spec. or the drain heater(If the unit has one) is defective.

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