Question about Acer ScanPrisa 640P Flatbed Scanner

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Hi. I have an Acer ScanPrisa 640p. I still have the original software for it & installed it according to the directions. The scanner powers up. But when I tried to scan something I get an error code that says, "Initialization Failure!" And a fault code: [1281:0000] Can you help? Thank you in advance for your time & atttention! Alex

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Which operating system is installed on your computer? If I am right, this product supports only Windows 95 and Windows NT. But there are still compatible driver for Windows XP, I have never come across this printer's driver for windows vista or windows 7.
If your operating system is Windows XP, you can use this driver (Click Here), open the link, enter the code and click the "Download Now" button.

In most cases, this is related to drivers and communication between printer and the computer. I would also suggest you to try with another cable.

Let me know with more details.

Good luck.

Thanks for using FixYa.

Posted on Dec 07, 2010

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Posted on Jan 02, 2017

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