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I have a Kyocera c5020n with an occasional error "call service 7001: 0020988. It does clear if I power off/on.

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This what it means (7001 is the error code: 0020988 is the page count) -

Toner motor 4 overcurrent detection
error (black toner)
• The engine controller PWB (KP-1054)
detected the overcurrent of toner
motor 4.
Defective toner
motor 4.

Posted on Jun 16, 2008

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Kyocera FS-1016MFP "printer error service


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Call service engineer Kyocera


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