Question about Electrolux EL7020A Oxygen 3 Ultra Canister Vacuum Cleaner Bagged Vacuum

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The powerhead brush died. The vacuum works just fine, but the brush doesn't.

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  • tcshoppers24 Nov 09, 2010

    Thank you so much for this excellent troubleshooting process.

    But, guess what? My husband thought to attach the powerhead directly into the handle and it worked!! So the problem is in the TUBE.

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  • 147 Answers

There could be 2 reasons for this problem.

one) the powerhead is dead legit as in there is no power coming to it or the motor is actually dead.

2) something jammed in the brush and popped the reset button. The reset button is a red button located as your looking at the back of the powerhead on the right side. Usually a red square. Push it and it SHOULD start up again.

That being said, if you have done the reset button and it still does not work, that unit I beleive has either a 2 or 5 year warranty (cannot remember dont have the documentation in front of me) and if it is still covered under warranty for you, take it to your closest Vacuum repair shop. Do take the hose and powerhead with the cannister unit.

good luck

Posted on Nov 06, 2010

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