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My laptop won't work unless it's plugged in and won't retain a charge when it's not plugged in. My touchpad won't work when it's plugged in.

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Your battery is either not able to store an electrical charge, or it is not receiving an electrical charge. You will have to test these components. However it is likely that you would need to purchase a replacement battery. If it is under warranty then inquire whether this is covered. Batteries need to be used constantly, they become weak when they sit and do nothing, they become lazy, however this is not true for all battery types.

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Posted on Nov 06, 2010

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I noticed you were talking about over heating issues. Does the mouse issue happen when the computer is on for a period time?

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