Question about Kenmore Washing Machines
This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.
First, see the Sears parts site for your washer:
Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.
Look in the section for the motor, pump gearcase and you'll see the Motor Coupler.
Kenmore / Whirlpool top load, direct drive washers use a "Motor Coupler" between the motor and transmission.
It's used as a fail safe device and consists of three parts.
Two of the parts are the same, plastic units with three prongs that fit on one of the motor output shafts and the other on the transmission input shaft. Between them is a rubber piece with six holes.
The power from the motor is transmitted through the rubber piece to the transmission.
The other shaft on the motor directly drives the pump. This is likely why the machine drains.
If the motor coupler is broken, or worn, the motor may not be able to send full power to the transmission for agitating or spinning.
See the following for how to remove the cabinet, pump, motor and motor mounting plate to inspect and replace the motor coupler.
If the coupler looks damaged, it's a relatively easy fix.
Pry the plastic pieces from the motor and transmission. Some people use a claw hammer but I've found that using a small (6 inch) pry bar works well.
Carefully fit the plastic pieces over the motor and transmission shafts and press them in place (Use a 1/2" of larger socket to put pressure equally around the pieces.
Put the rubber piece on the transmission plastic piece.
Replace the motor mounting plate.
Carefully line up the plastic prongs on the motor based plastic piece to the three un-used holes in the rubber piece. If they don't line up right, the coupler could be damaged.
Mount the motor, don't forget the two screws, put the pump back on the motor and use its' clips.
Put the cabinet back on, don't forget to plug the lid switch back in and re-mount the console.
Posted on Nov 06, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get to try the service completely Free afterwhich it costs $6 per call and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jul 18, 2012 | Kenmore 22422 Top Load Washer
May 11, 2009 | Kenmore 24032\24036 Top Load Washer
Feb 26, 2009 | Kenmore 15864/15862 Top Load Washer
Nov 27, 2008 | Kenmore 22422 Top Load Washer
Sep 02, 2008 | Kenmore 24032\24036 Top Load Washer
May 01, 2008 | Washing Machines
Apr 06, 2008 | Kenmore 24032\24036 Top Load Washer
Aug 06, 2006 | Whirlpool Ultimate Care II LSQ9549L Top...
Nov 16, 2017 | Kenmore Washing Machines
19 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: