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hey, i know ps3 can have that problem and maybe have the same solution. i believe perhaps the laser lens is dirty. i know that youtube.com has great vids telling you exactly how to clean your psp laser lens and get your system up and running again. i hope i have helped, let me know how it goes!! thanks
ive found its just a dirty lens the best way if you can is open the console and dvd drive and clean the lens by hand its simpler than it sounds if that dont work it needs a new lens and now you have opened the console and drive its easy to replace. hope this helps dont be intimidated by opening the console its not hard just make sure you have a torq 10 screwdriver
The simple reason might be
1) your cd is having damaged surface.
Try to put a good cd and see whether that cd is reading or not.
2) you are not cleaning the lens of the PSP with cdrom cleaner cd. Try to clean the lens with help of lens cleaning cd which is available in the market
3) your PSP lens is damged. You have to take the PSP to authorised service enter to check the lens. If lens is damaged then your PSP will not read.
1&2 solutions you can do my yourself. But 3 issue then you have to visit service center... all the best...
If your PSP isn't reading
games and/or movies and the problem isn't that your trying to play
dirty, bent, or damaged UMD discs there are a number of other reasons
your PSP is not reading disks correctly = - Your UMD motor may be malfunctioning.
- Your laser may have worn down from use over time.
- Your UMD drive tray may be bent.
- There may be a foreign object in your UMD drive
* disks fail to load
* extremely slow loading
* strange whirring noise when trying to read disks
For whatever reason your PSP has stopped reading games and/or movies we
will get your PSP back to you and playing like like new fast! Our price
includes labor, parts, and return shipping via priority mail.
Visit PSP UMD Drive REPAIR if you are interested in an affordable and reliable PSP repair service. We have been serving the whole United States for more than 2 years!
One of the most common reasons why a PSP would not be able to recognize discs is if the lens itself has become dirty.Dirt, lint, and other objects can prevent the PSP’s laser from reading the discs correctly, which may (in some cases) prompt an error message.
You may wish to try cleaning the lens yourself to see if this resolves the issue.If you are unsure how to do this, you may always refer to the troubleshooting FAQ’s in your PSP owner’s manual documentation for instructions, or should be able to obtain a lens cleaning kit from a local retail store.
In the event that cleaning the lens doesn’t solve the problem, you may need to contact Sony directly for further assistance.Most manufacturers can provide phone technical support while the manufacturer’s warranty is still in effect, and some retailers are able to provide you with other options if you purchased any additional coverage (such as repair or replacement plans) that may have been offered at the time of sale.
if you have already tried to read different umds and it still does not work.....i would suggest you remove the battery.....completely restart the unit....if at that time it still does not read umds....u either have a dirty lens or your unit is possibly faulty......you could attempt to clean with Q-tip and alcohol and retry
You need to have your lens cleaned and or adjusted. i suggest you not try it because you can actually break it and or make it worse. My company will be more than happy to fix this problem.