Question about GE XL1800 1100 Watts Microwave Oven
Our microwave is less than 3 years old. It's a big fancy GE profile Spacemaker XL that came with our brand new house. All of a sudden this weekend it stopped working. If I put anything in it to heat, the light glows, the plate rotates and it makes all noises just as if it's working but Nothing is heating up inside. I have no clue what's going on inside. Can anyone please suggest what I should do? I just can't throw this away. Thanks. Not heating food. Making strange noise like a bad fan. Lights come on, turntable rotates, timer counts down.
Your magnetron tube has failed. According to the warranty on the Profile Series microwave ovens, the magnetron is covered for 5 years from the date of purchase, but labor is not included. I would call GE Customer Service and when they ask for the model number (which begins with JVM) and the serial number, be sure to give the date of purchase as the date you closed on your house. If they insist upon charging you for a service call and labor, I would call my builder's Customer Service Department and demand (very nicely) that they intervene with GE to waive the service and labor charges. That worked for me (Lennar Homes).
Posted on Aug 07, 2008
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