Question about SanDisk Sansa e250 MP3 Player

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HELP ON THE SANSA !

Ok , You have given me help earlier but still need more help.

The screen is still black and i dont know how to pull it back up becuz i pulled it out of the usb. Now the 'found new hardware wizard' isnt popping up and ive dowloaded the Recovery, if you could please tell me how to get the wizard thing back up or how to get my mp3 off the black screen plz do asap.

Thx

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  • Anonymous Jun 19, 2008

    When i insert my sansa on my computer it won't open. I need help. I tried disconnecting it but still it won't open.

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  • 10 Answers

Lock your player. (slider at top edge slid so it shows orange instead of white)
Hold in the "Record" button on upper left side of player while connecting player to computer. Keep holding in the "Record" button until recovery mode comes up onscreen. Then you can use the recovery exe file you downloaded from Sandisk and should be back in business.

Posted on Jun 18, 2008

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