Question about Bissell 3920 Bagless Upright Vacuum

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Rollers won't turn when on carpet, ok if I lift the vacuum above the carpet.

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  • lsferris Nov 06, 2010

    It's the brush rollers that stop when on the carpet.

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  • Master
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That is very strange. So when you lift it up above the carpet the feet / wheels turn freely, but when it is on the carpet it won't move at all? Not even when you push it, the rollers won't turn, but when you lift it up it does? That doesn't make much of any sense...

Let me know though, please confirm.
Also, this is a Bissell 3920, correct?

Thanks, please reply and let me know here.. just reply to my answer and I'll be right back with you.

Tim

Posted on Nov 06, 2010

  • Tim Grayson
    Tim Grayson Nov 06, 2010

    Ohhh I see what you mean.. Ok that either means the belt on the rollers has worn out or the motor that turns the brushes has failed. Do you think you would be able to do this repair yourself... it is not easy by any means. I would recommend you take it to a local vacuum shop and have them repair the belt / motor on the brushes. They do just wear out after a time...


    Let me know what you think

    Thanks,
    Tim

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