Question about Trekstor DataStation maxi m.u SATA 3.5" 500GB portable hard drive black 500 GB USB 2.0

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My computer does not recognize the hard drive when it plug it in and turn it on

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Try a different USB cable.

Try a different USB port on your computer.

Try connecting it to a different computer.

Posted on Nov 06, 2010

  • Goalieman Nov 07, 2010

    doesnt work on any computer i own , it hasnt worked in years , i was going to use it for data backup since my pc does not do self backups for rebooting or restoring , i have since enabled self backups so it really does not matter if the external drive works or not

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My hard drive is not being recognize


A Hitachi USB external hard drive is a device that acts as portable, removable storage for your personal computer. If you need additional space to house files on your computer but don't want to go to the trouble of installing an internal drive inside the case, a USB external hard drive is your best option. These drives are "plug and play" devices, which means that very little can actually go wrong. If you're having problems, fixing them shouldn't take more than a minute or two.

Check your connections. A USB cable needs to be connecting your Hitachi external hard drive to your computer. Your external hard drive's power cable also needs to be plugged into a functional wall outlet, surge protector, extension cord or power strip. Make sure your Hitachi USB external hard drive is turned to "On." An "On/Off" button is present on the front of the unit. If the indicator light around said button is not illuminated, the drive is "Off" and your computer won't be able to recognize it. Press it to turn it on and then try to access your drive again. Format your hard drive. If your Hitachi USB external hard drive doesn't currently have a file system on it, you won't be able to use it to store data. Open up the "Computer" icon in the "Start" menu. Right-click on your USB external hard drive's icon and click "Format." Click "Start." This will install a file system on your Hitachi USB external hard drive. After this process is finished, you will now be able to use your drive. Restart your computer. Certain models of computers (especially older models) won't recognize new hardware unless your computer boots with the hardware already connected. Leave your USB drive plugged in and restart your computer. Once you do this, your Hitachi USB external hard drive should appear as normal in the "Computer" folder with all of your other drives. Hope this helps.

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Failure to turn on


Sounds like either the power cord for it went bad or the drive died.

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I believe my hard drive is locked. When I try to plug in my hard drive to someone else's computer I cannot drag anything into it. Thanks for the help!


For some hard drives, you need to have the correct driver installed on the computer in order to use it. Especially if it is a USB device. If not try a different usb port. The port your using might not be working properly. If that doesn't work... turn off the computer and plug the hard drive in, then turn the computer on. The computer may need to recognize it on boot up.

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1 Answer

My computer is not recognizing the drive when I plug it in.


Hi did you try in other computer if yes and still didnt work do you listen any noise on the hard drive .
another thing to do to be sure that the usb ports are working fine in your computer its not been disabled bu bios or an antivirus please plug a flash drive or other hard drive in the computer and see if it gets recognized if yes then your system dosent have any issue .and check the hard drive if it dosent get recognized in the other computer also then may be the partitiontable is corrupt or your iomega hard drive case has problem.
To remove data from your hard drive in the worse case u need to remove the hard drive and plug it to the system directly and check
Thanks

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My hard drive wont connect, and the computer doesnt recognize it.


hi have you used hard drive password to protect then remove the password if not then if your HDD is making lot sound and not able detect that might be your HDD is gone (HDD=hard disk).

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Hard drive clicks several times when turned on,


I have to say from the sounds you describe the Hard Drive is totally destroyed, the noises you can hear are the mechanical parts inside grinding and clanking together. If the information is critical it may be recovered by a specialist data recovery company, but we are talking £100's even £1000's to do the job, so otherwise I would suggest taking case apart and buying a new hard drive for it.

Sorry its not what you want to hear but it sounds very terminal to me.

The reason the PC can detect a device is that it can see the Interface card that sits between the USB port and the Hard Drive.

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Windows XP will not recognize my WD 250GB Harddrive


Just plug your USB HDD directly into your MBoard's USB port...

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Having Problem with both LaCie hard drives being recognized on both macs


Try to connect to another computer, and see if it recognizes the drive. If Not, you can dismantle LaCie and take the disk out.

Connecto your disk to another external box (USB or Firewire) so you can have access to you data.

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1 Answer

My drive is not recognized


I've had this problem before.

I tried a different cord and it started working again. Additionally i've had this work for me (see below)

Try This:


  1. Unplug all USB devices
  2. Turn off Ext Hard drive
  3. Shut down computer
  4. Power on ext hard drive (then wait like 1 min)
  5. Turn on computer
  6. Wait for windows to finish loading
  7. Plug in the USB cord from the ext hard drive to your computer (may take up to a minute for computer to recognize it)
  8. If it doesn't recognize it then keep trying it in different USB ports
If it still won't recognize get all the latest windows update and reboot. If that doesn't solve your issue try your external hard drive on some other computers, check to see if drive needs special drivers installed (which most don't).

From SimpleTech's website: "1) I have the drive plugged in but I cannot find the drive in "My Computer", why?
The most likely cause would be not enough power provided by a single USB port on your computer. Unplug the portable drive from the cable and unplug the cable from the computer. Now, plug the cable into 2 USB ports directly on your computer. (If you have a desktop, you should plug the USB cable directly into the USB ports on the back of the computer. If this is a laptop, you should plug directly into a USB ports on the computer. Do not plug into a USB hub or docking station). Then plug the drive into the cable. In a few seconds you should see the drive listed in the "My Computer" window as a SimpleDrivePS."

If all that fails you need to RMA (Return to Manufacturer) your external hard drive. Most hard drives have a pretty decent warranty on them. Your simpletech 250GB has a 3 year warranty on it. Info on the warranty can be found at http://www.simpletech.com/support/warranty/. If you want to RMA it, click the "Technical Support / RMA Request" on the left hand side of that page.

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2 Answers

Transfering data


If you are having issues accessing the drive i've encountered that situation before

I tried a different cord and it started working again. Additionally i've had this work for me (see below)

Try This:


  1. Unplug all USB devices
  2. Turn off Ext Hard drive
  3. Shut down computer
  4. Power on ext hard drive (then wait like 1 min)
  5. Turn on computer
  6. Wait for windows to finish loading
  7. Plug in the USB cord from the ext hard drive to your computer (may take up to a minute for computer to recognize it)
  8. If it doesn't recognize it then keep trying it in different USB ports
If it still won't recognize get all the latest windows update and reboot. If that doesn't solve your issue try your external hard drive on some other computers, check to see if drive needs special drivers installed (which most don't).

From SimpleTech's website: "1) I have the drive plugged in but I cannot find the drive in "My Computer", why?
The most likely cause would be not enough power provided by a single USB port on your computer. Unplug the portable drive from the cable and unplug the cable from the computer. Now, plug the cable into 2 USB ports directly on your computer. (If you have a desktop, you should plug the USB cable directly into the USB ports on the back of the computer. If this is a laptop, you should plug directly into a USB ports on the computer. Do not plug into a USB hub or docking station). Then plug the drive into the cable. In a few seconds you should see the drive listed in the "My Computer" window as a SimpleDrivePS."

If all that fails you need to RMA (Return to Manufacturer) your external hard drive. Most hard drives have a pretty decent warranty on them. Your simpletech 250GB has a 3 year warranty on it. Info on the warranty can be found at http://www.simpletech.com/support/warranty/. If you want to RMA it, click the "Technical Support / RMA Request" on the left hand side of that page.

Mar 12, 2008 | SimpleTech 250GB USB2.0 7200 RPM External...

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