Question about Rinnai Heating & Cooling

1 Answer

Heater won't start error code 11

The haetar has been reliable for the last 5 years but has developed a fault where it won't idle properly when the room temperature equals thermostat setting and shuts down displaying error code 12. Up until today it could be t re started by setting a higher temperature.  
The fault today is that it will not start at all and displays error code 11

Posted by on

  • msb63 Jul 10, 2008

    heater wont start. Hear clicking sound but does not ignite then displays error code 11

×

1 Answer

I had the same problem and the heater started working after I cleaned both filters, the bigger one that can easily be taken off and the smaller one that needs to be screwed off.

Posted on Jul 15, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Fault code 11 flashing started when the meter was replaced outside don't have a manual to tell what it is


Apparently, when they installed the new gas meter, they didn't purge all the air out of the gas line to your heater. So gas is not getting to the heater. Fault Code 11 is an Ignition Failure.

To help you even more, I am providing a link to your Owners Manual that you can download and print for future reference. http://www.rinnai.us/documentation/downloads/ES38_1004RFA_Manual.pd

Hope this helped to solve your problem. Please be kind enough to let me know.

Mar 10, 2011 | Rinnai RHFE-1004FA 38,400 BTU Energy Saver...

1 Answer

Rinnai inbuilt lpg gas fireplace IB35ETR wont ignite. Has good spark but heater does not ignite. LPG is full to large tanks. Other gas appliances are working fine.


You don't mention any error codes displayed. If this is the case I would start with a new main PCB. It should try and light for approx. 10 seconds and then go to lockout with an error code 11 if it was a gas supply issue. This is all controlled by the PCB hence my opinion on a PCB fault.

Sep 16, 2010 | Heating & Cooling

1 Answer

My rinnai comes up with a code 11 when i try to start it. if i try it about ten times the main valve opens and runs fine. but untill that point it doesnt start. any ideas?


Mysolution relates only if you are on LPG/bottleg gas. I have had many problems with the gas regultor actually on the initial supply line near the bottles sticking. Error code 11 is usually simply a gas supply issue and not a fault with the heater itself. Just rule out that before you start messing with the heater itself. Causes inside the heater would be either gas valve (unlikely) or PCB. Both are not normally intermittent. Try running something else on gas if you have anything and then turn on the heater.

Sep 15, 2010 | Rinnai RHFE-1004FA 38,400 BTU Energy Saver...

1 Answer

Rinnai 1004 F Error Code 11


Code 11 is that the unit is trying to light but does not sense a flame after 5 seconds. Usually means you have run out of gas if you are bottled gas. Check your bottles are turned on if you are on LPG, you might need to change over manually. Have you anything else on gas?

Jul 01, 2010 | Rinnai RHFE-1004FA 38,400 BTU Energy Saver...

1 Answer

Heater goes out after 20min error code 12 appears


Definately a gas supply problem. If it was an overheat you would get a different code. Error code 12 meant a flame was there but then went out. The code 11 meant tried to light but no flame sensed. Error code 12 on heaters and Infinites is nearly always a fault on the gas regulator at the bottles. Sure I recognise your company name from up in Queensland. As you might know we hae had problems with an oily residue in some regulators for ages. I am recommending going away from two stage regs and spliting them up with a seperate first stage and then a second stage. Bit more expensive by zero call backs.

May 24, 2010 | Rinnai RHFE-1004FA 38,400 BTU Energy Saver...

1 Answer

I used my heater last winter with no problems and


The red light is an indicator...it is usually flashing a certain number of times...there is a sticker on the furnace or in the fan compartment or in your Users Manual that will describe the fault code associated with the red light....more info is needed.,...what code is it showing???

Oct 20, 2009 | Heating & Cooling

1 Answer

Code 11 on Rinnai Avenger 25 gas heater


11 means no gas / failed to ignite - check the bayonet is fully plugged in properly, they can be hard to plug/unlpug - otherwise you wilol have to take it in for service.

Aug 19, 2009 | Rinnai Vent Free Gas Heater/: 6,000 BTU...

2 Answers

Marvin 5460


Returned to home depot. Fan was broken.

Feb 08, 2008 | Marvin Quartz Radiant Heater

1 Answer

Error code 12


Error code 12 is a genaric "Flame Failure" code. I suspect that the flame is not hitting the flame sensor or that the sensor is bad. You will need to get to the sensor located on the far left hand side of the unit. If you have the owners manual, it's part #123. Remove it and clean it off. Make sure it is placed back in the heater properly aligned and all the way in. Then try and light it. If it does not stay lit, it may need to be replaced but check out the burner tray for debris not allowing the flame to travel all the way to the sensor. You will have to remove many parts to get to the burner assembly.

Jan 05, 2008 | Rinnai Vent Free Gas Heater/: 6,000 BTU...

Not finding what you are looking for?
Heating & Cooling Logo

Related Topics:

476 people viewed this question

Ask a Question

Usually answered in minutes!

Top Rinnai Heating & Cooling Experts

paulcarew

Level 3 Expert

2046 Answers

blender719

Level 1 Expert

53 Answers

Kenneth Wilson
Kenneth Wilson

Level 1 Expert

45 Answers

Are you a Rinnai Heating and Cooling Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...