Question about Eureka 431A Optima Bagless Upright Vacuum

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The handle that switches the vacuum from floor to hose will not go over to floor on dial., will only go about 1/2 of the way past hose setting.

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  • 147 Answers

You may have something jammed in the selector there. Such as a pen/pencil that is not blocking the airflow but is blocking the selector from turning. you should be able to remove the hose from the bottom of the unit there and look down inside to where the selector is and remove whatever is in there.

Good luck.

Posted on Nov 06, 2010

  • Doreen Nov 06, 2010

    BARTMKH
    I cannot believe it was that easy!! Thank you so very very much!! You were 100% correct!!

  • Mark Smith Nov 06, 2010

    your welcome. glad to help.
    Mark

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Eureka Optima Lightweight suction weak on bare floor, hose only works when dial is turn to floor?


I think it is normal. My favorite setting is the dial is turned to bare floor. If you set your vacuum to hose, then you need to adjust the height (do not set the dial to the bare floor).

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Hard to push


There may be a dial or something to set your unit to "floor" or low, and "High", all for the type of carpet or flooring you are vacuuming... change the setting to the middle or "floor"/ low.

On the other hand, here is a silly experience we may be sharing- sometime these units have wheels set so that, when the unit is "parked" or upright, wheels come down in the back, thus pushing the front down. You can turn it on, but the wheels won't go back into the unit until you move the handle from the upright position... My ex spent 15 minutes trying to get the vacuum to be normal- and all she had to do was just get the handle back at 2 or 4 o'clock position, and it worked fine...
if that's what you did- you aren't the only one! :-)

Good luck.

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Have a Eureka "the boss" smartvac, won't pick up anything when I try to vacuum carpet. Any suggestions on how to fic this problem?


1st) make sure your yellow dial at the top by handle is in floor position
2nd) make sure your brush roll spins when handle is reclined in operating position. (disengage brushroll control by flipping the "switch" towards you)
3rd) check belt to make sure it is not broken
4th) check the brush roll for debris caught in it
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Hello :

Try this: switch the carpet/bare floor dial back & forth 5 times, ending on carpet. Tilt the handle back as if to vacuum upright & lay the vacuum on its side so it is resting on the side opposite the carpet/bare floor dial. Turn the vacuum on.

PLEASE RATE !

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Beater brush won't spin but belt is intact and ok. Brush is clean and spins freely by hand.


For your beater brush to spin, you have to meet two conditions:
1) the vacuum cleaner has to be reclined (put your foot on the front and pull back on the handle).
2) The clutch actuator (the dial where you switch between BEAR FLOORS and CARPETS needs to be set to CARPETS).

If the brushbar/beater bar still doesn't spin after that, call the Dyson helpline, they will assist you. If you are saying that the brushbar isn't spinning because it is not picking up any dirt, you may have a loose internal hose, a blockage in the machine or the bristles on the brushbar are worn. Call the Dyson helpline for assistance.

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Eureka 4870: Brush roller turns even in hose setting.


You either have the wrong size belt, most likely too small, or you have installed a new belt incorrectly. When you open the cover on the bottom of your vac, you will see the pulley that moves as you flip the switch from floors to carpet. The belt does not go around this pulley. When activated(carpet) the pulley puts tension on the belt causing it to turn the roller. When switched back to hard floors, the belt looses tension allowing motor to cause suction but disabling roller. Also, the dial on top of vac is only to direct suction, not for disabling roller

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Dyson vacuum brush roll doesn't turn


The brushbar should only turn when you meet two conditions:
1) When you step on the front of the machine and pull back on the handle (recline the machine in other words)
2) The dial is set to CARPETS

The brushbar shouldn't turn at all when it is set to the BEAR FLOORS setting.

To rectify the problem - call the Dyson Helpline so that they can refer you to an authorized dealer in your area - the repair dealer will inspect the dial and figure out why the functionality seems to be switched. They'll be able to fix it for you.

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cleaned all parts. the spin dial wont spin. the switches on both steamer and hand wand won't spray. Sometimes works then stops. Water comes out the bottom when sitting. All parts look fine no damages.

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Switching suction mode?


That unit is supposed to automatically do it when you lock it into the upright position. When you do that you should immediately feel suction at the hose/handle. If you don't, you are probably either missing your U-bend Assembly or the valve that switches the suction over is out of place.

There is a 1-800 number on a sticker on that unit that you can call if you have too much trouble with it and Dyson can help you on the phone or set you up to take it into a repair center. I wouldn't avoid telling them it was a floor model though. ; )

Good Luck

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