Question about HP Wireless Optical Mouse

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I have a wireless HP Keyboard/mouse. (SPS # 481019-001. The receiver (usb) # is 481021-001. My problem is that the keyboard works great and the mouse does not work at all. I have no idea why. I put new batteries in the keyboard and a friend of mine asked me if I did the same for the mouse. I do not see wherew the mouse has a place for the batteries. Do you know? Any help would be greatly appreciated!! tHANK YOU!! Christy

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From the manufacturer's web-site:

http://h10025.www1.hp.com/ewfrf/wc/product?product=3807046&lc=en

the specifications state:

•Energy efficient : Conserve energy with PC sleep button. Monitor battery level with convenient on screen battery level indicator. Long battery life (keyboard - 12 months typical, mouse - 4 months typical).

So, the mouse _DOES_ need a new battery. Take it to a computer-store, to get them to sell you a new battery, after showing you how to remove the old battery.

Posted on Nov 06, 2010

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1 Answer

I have an HP wireless mouse and keyboard, my mouse suddenly stopped working, how can I fix?


It is possible the mouse needs new batteries or needs to be charged.

Try replacing the batteries to see if the mouse starts working.

If that does not work then try re-inserting the wireless receiver into a different USB slot.

Please rate this if you found it useful.

Mar 06, 2011 | HP USB Wireless Keyboard/Optical Mouse...

1 Answer

What is a receiver for a wireless keyboard?


Hello.

A receiver is a small usb stick included with your wireless keyboard and mouse. It receives the wireless signal from your mouse and keyboard and send it to your computer.

Sometimes it looks like a usb flash drive or a plastic thing with a usb cable to plug in your computer.

Hope it helps!

Feb 09, 2011 | HP USB Wireless Keyboard/Optical Mouse...

1 Answer

Cannot get mouse to work


1.
If the underside of the mouse has an on/off switch, make sure to set the switch to the "On" position.
2.
Restart the computer. This can resolve the problem, at least temporarily, so that other troubleshooting steps can be applied.
3.
Move the mouse or keyboard closer to the receiver
The receiver is the hardware that receives the wireless signals from the keyboard and mouse and communicates the data to the computer. Most receivers connect to a USB port, either directly or by a cable, but a few types of receivers connect to the PS/2 ports.
. Make sure that the keyboard and the mouse are within 100 centimeters (39 inches) of the receiver. If the receiver is attached to a cord, position it so that it is on the same level surface, close to the mouse and keyboard.

4. Replace the batteries with a fresh set of alkaline batteries and make sure they are correctly installed. If the mouse or keyboard is not working, then replace the batteries, even if the mouse/keyboard software indicate the batteries still have a charge.
Remove the battery cover to access the batteries. For keyboards, the battery access cover is found on the underside of the keyboard. When replacing the batteries look for the positive symbol (a plus sign +) imprinted near the battery compartment or battery cover. Make sure the positive end of the battery is oriented to the positive side of the compartment.

5.
If you have a USB receiver, unplug the USB receiver, wait 10 seconds, and then insert it into another USB port - preferably into a USB port that is closer to the mouse and keyboard. For example, if the USB receiver was plugged into a USB port on the back of the computer, unplug it and plug it into a front USB port.
6.
Resync the wireless keyboard and mouse connections.

Resync the keyboard and mouse connections for receivers with a connect button .
Resynchronizing the keyboard and/or mouse causes the devices to reconnect to the receiver using new identification numbers.
NOTE: The following connection sequence must be completed within 60 seconds. If the sequence is not done in 60 seconds, start over.

Sep 10, 2010 | HP Wireless Optical Mouse

1 Answer

Key board help :{


The keyboard and the mouse work on different wireless sensors. Your wireless keyboard should have come with a receiver too. Unless the mouse and keyboard came together as a set, you'll need two different receivers. Check the battery compartment of the keyboard for the sensor. Some models have a hidden area there to store the usb key for the keyboard.
The only exception is if the keyboard is bluetooth, and your computer already has a bluetooth receiver in it (many laptops and phones come with this feature, lately). You will have to check the website for your keyboard's manufacturer to download drivers. You may also be able to order a replacement USB key for it, but I've never been able to. :P
Best bet is to contact the guy you bought the keyboard from and ask him/her: "Where's the USB receiver for this keyboard you sold me?"

Apr 23, 2010 | Logitech Wireless Access Duo Optical...

1 Answer

My (2005) wireless ce0560 mouse is jumpy and slow to work, my wireless keyboard is great. both run on a desktop usb send/receive unit. what mouse puchased today would work on same usb receiver as keyboard.


Does the mouse act the same whether or not you:
  • replace or recharge its batteries
  • clean the optics
  • use a mousing surface with good optical diversity, e.g. magazine cover or laminated pencil board as opposed to a mirror or mica sheet?

Mar 14, 2010 | Computers & Internet

1 Answer

I was given the wireless 1045 is there a usb plugin that goes with it ??? If so is it posible that this key board can work offf the usb addapter that I use for my mouse its a microsoft also. the model...


The keyboard is also paired with a wireless mouse. They both use the same USB wireless receiver. If the wireless mouse you are using is not from the set then no, you can not use the same receiver for both.

Jan 09, 2010 | HP Multimedia Cordless Keyboard/Mouse...

1 Answer

My optical mouse is working but not my keyboard


If all of the keys on your keyboard is not responding, then there's no connection between the keyboard and the wireless receiver.

1. Change the battery of the keyboard.
2. Make sure that the keyboard is ON.
3. Try connecting the wireless receiver into other USB ports of the computer. If same problem occurs...
4. Connect the wireless receiver into another computer to make sure that the problem is the keyboard and not the USB ports of the computer.

Otherwise, you may contact the manufacturer of the keyboard to verify if there's an additional driver that you need to install or if the keyboard needs repair.

Have a great day!

Oct 02, 2009 | Dell Wireless Keyboard Optical Mouse w0147

1 Answer

Have hp usb wireless reciever how to connect gp9120 kybrd


this wireless keyboard is belong to same receiver if it yes then press the connect button from keyboard site as well as form the receiver site to get synchronize the frequency. Then it will start working.

Sep 18, 2009 | Gyration GP9120-001 Wireless Keyboard

1 Answer

My wireless mouse and keyboard have not been working lately. i use the on screen keyboard and use a wired mouse temporarily. can anyone telll me how to fix both the wireless mouse and keyboard? Also the...


Check the batteries first to ensure they are good. Do you have a receiver and is it plugged into the USB port?
You probably already know how to reset/connect the Keyboard and Mouse.
But here is info to help if you are not sure how to do it.

Normal 0 Press the Receiver button (and the lights will start flashing.
Then if the Keyboard isn't working, press the small RESET/CONNECT button on the back of the board to connect the keyboard to the receiver.

If the MOUSE isn’t working, push the small RESET/CONNECT button on the back of the mouse to connect to the receiver. Then they should work okay.
Hope this helps. Bud

Jun 30, 2008 | HP Multimedia Cordless Keyboard/Mouse...

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