Question about Desa International CCL3018N 18KBTU VNTFRE GAS LOG Heater

1 Answer

It lights okay but when we cut the logs off it goes out. We used these all of last year with no problem. Is there something we can do?

Posted by on


1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert whose answer got voted for 20 times.


    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 146 Answers

This sounds like a problem with your thermocouple.

When the main burner goes off it can cause the pilot flame to drop just enough to cuase the milivolts in the thermocouple to drop out and shutthe unit down.

Just remove the end of the thermocouple from where is goes into the gas valve and leave the end that goes into the flame in place.

Clean the end of the thermocouple connect by scraping off just a little metal from the end just about there the nut tightens the thermocouple into the gas valve. After you have exposed some new metal do the same inside the valve where the thermocouple seats into the gas valve.
Use a small pic or similar item to scrape inside the gas valve to expose some new metal there also.

Now reassemble the thermocouple into the gas valve and see if the heater works.

Here is a link with some more instructions.

Posted on Nov 07, 2010


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Borsh chainsaw. Brand new. Used for about 2 hours for cutting conifer hedge. Would not cut the next day. Check chain, tension and oil but would not cut. Chain rotatos okay

Make sure the chain is on properly , that is , the cutting teeth are cutting in the right direction .. Yrs ago , my drukin friends & I reversed the chain on our buddy,s chainsaw . It was a laugh watching him trying to cut a log . Worth checking ..

Dec 27, 2016 | Garden

1 Answer

Why Dixon lawnmower goes slow?

Yes they should be a sealed system. Check the fluid level in the tank.

Sep 16, 2017 | Garden

1 Answer

Says there is no valid username and password yet I have been using the same email for the last 10 years approx

Sadly, as often is the case, if something goes screwy with logging into anything, you are often faced with the need to re-enter your password. We see it all the time and it is a bit of a hassle. You entered your password 10 years ago, the system took it, and more than likely you've never entered it again...right? If so, somewhere along the line, probably at a time you have long forgotten, the password was changed...but you don't remember it. The solution is to call the email provider and have them reset the password. Then, if you are using Outlook or Outlook Express, or any other mail reader installed on your system, to reset the password for that account in it. If you are using an Internet webmail program you will just need to log in once more with the new password. This process generally solves 90 percent of this type of problem.

Mar 06, 2014 | Computers & Internet

1 Answer

I have a Craftsman Rider model number 917.272672 the battery needed replaced so I put a 300 cca in it It started I cut grass then one week later when I tried to use it again the battery was dead agai

sounds like there is a draw charge up the battery then remove the neg cable place a test light between the battery and cable if it lights up there is a draw unplug the wiring one thing at a time when the light goes out thats the circuit with the draw there is a diode on in the charging system that goes bad so dont forget to unplug that as well

May 09, 2012 | Craftsman Garden

1 Answer

Cutting 5" log with resaw

Check the teeth tips on the right side of the blade--they may have been dulled by running into something hard--a small rock, nail, or other debris embedded in the wood. Good luck!

Feb 10, 2011 | Garden

1 Answer

2001 nav check susp light comes on then goes off just had some bushings replaced helps ride but in curves light comes on then after a wile goes out

Look for a damaged or broken sway link that connects the sway bar (one runs across the front of the vechicle and one runs across the back) to the area around the bottom of the shock tower. You will have to check the condition of the connecting link at each location. These usually don't last 10 years and they are inexpensive parts. They are fairly difficult to remove without applying some elbow grease or using a good rotorary cutting tool to cut into the lock nuts to remove them. I use a Dremel style rotary power tool with (here's the key) a diamond cutting wheel. These are available from Harbor Freight Tools for about $6 for a package of three or four on a card and they don't break as easy as the stone type.

Aug 07, 2010 | 2001 Lincoln Navigator

1 Answer

I have 2003 kia sadonna, rear tail light and licence plate lamp don't light up. Everything else is Okay, brakes and signal etc. I checked fuses they all seem to be okay, Allthough on my vechicle where it...

Hi, you have a cut or damaged wire between the left tail light and the license plate. This could have been caused by the hitch installation. The hitch is using the same fuse.

Jun 12, 2017 | 2006 Kia Sedona

2 Answers

When i turn it on and then press enter it restarts

this problem goes to your hard drive.... it appears that the partition of your HD are not available or damage, reformat and put new system...

Jun 16, 2009 | Acer Aspire 3680 Laptop

1 Answer

Oven cuts out after about 15 minutes

most common fault is the cooling fan is failing to come on, whreas the fan will be okay ( check windings with ohmn meter ) it will normally have a ceramic 10k resitor in series with the live which goes open circiut

Sep 25, 2007 | Stoves 900DFa Dual Fuel (Electric and Gas)...

Not finding what you are looking for?
Heating & Cooling Logo

68 people viewed this question

Ask a Question

Usually answered in minutes!

Top Desa International Heating & Cooling Experts

Paul Carew

Level 3 Expert

2600 Answers

Dan Webster
Dan Webster

Level 3 Expert

8220 Answers

Ronny Bennett Sr.
Ronny Bennett Sr.

Level 3 Expert

6927 Answers

Are you a Desa International Heating and Cooling Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides