Keyboard won't work but the screen is saying the CMOS settings are wrong
I have a Gateway Essential 700c and it only takes USB keyboard and mouse. I turn on the computer and the Gateway screen comes up then another screen that say CMOS settings are wrong. But I can do anything because the keyboard won't work. I bought a new usb keyboard but it won't work. Please help.
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Also follow the generic troubleshooting steps mentioned in the link to connect a wireless keyboard and mouse to a computer. http://support.microsoft.com/kb/838398
Note: The steps provided in the link mainly works for Microsoft hardware but the steps can be applied to any wireless keyboard and mouse. Do not install any software given in the link as it will not help you if you do not have a Microsoft Hardware.
It would be helpful if you could provide us the exact computer model number and also the make and model number of the keyboard and mouse.
are you using a usb keyboard? A lot of systems require a ps/2 (purple round connector) keyboard to access the bios settings and anything on the startup screen unless you have set usb on boot in the bios settings. I would try connecting a ps/2 keyboard and see if it helps.
To try to resolve the issue: 1.) Will a different keyboard and mouse work (PS2 is the name of these connections) If they will, damage to the keyboard and mouse is likely) 2.) Will a usb mouse and keyboard work? If they do, then the problem is with the controller on the mobo, unlikley but MAY have been casued by static.
If the USB keyboard and mouse do not work, you have some problems with the motherboard
Try switching off and unplugging the computer, remove the coin shaped BIOS battery and plug in the keyboard and mouse, wait 2 minutes or so and put the battery back, replug in and power on, see if the bios detects the keyboard and mouse (you will see the bios screen flash up a message). If the computer does nOT detect the keyboard and mouse it will (or should) flash a message on the screen saying "no PS2 keyboard or mouse detected".
If this fails to detect the mouse and keyboard and you get no message or beeps, then there may be damage to the connector ports.
If you can get a USB keyboard and mouse to work, use them, Effecting a repair to the motherboard will not be a viable option
Unplug both the KB and the Mouse. Look at the pins inside at the end of the cord to make sure they are not bent. If they are, straighten them and try again. If NOT, try using a USB keyboard and Mouse. If that works, the PS2 connections on the MoBo are bad.
It's not the K/M, there probably was a surge that went through, and effected the motherboard in the computer. so you can take it to your local computer shop. But, before you bring it there, back up your important files because they might have to format your HD.
Basically in the way of wiring if it fits it goes there. There is nothing to jam. The picture shows PS/2 ports the one closest to the edge is the keyboard port the one next to it is for mice. Your best bet for an operating system is to purchase XP Home, you may need to upgrade your memory to keep up with XP. But price it out first it might not be cost effective.