Question about Televison & Video
We have a LG HDD/DVD player. Lately some of our dvd's will not work with the message saying Unknown Disc, try again. Its not only burnt dvd's its also commercial dvd's that dont work. But some of them do.... Very frustrating!
Load a disc and listen.Does the player make squealing noises or is it totally quiet? Squealing noises may indicate that the player is trying to synchronize with the disc but can't due to an obstruction on the lens or in the laser path inside the pickup or a defect in the pickup. This can also be caused by an intermittent signal problem due to a faulty ribbon cable.
Totally silent means that the photo sensor is not getting any usable input from the laser at all, meaning that the pickup is "blind" for lack of a better word.
This can be caused by an obstruction of the beam by foreign matter on the lens or inside the pickup all the way to a marginal or failed laser diode and/or photosensor array. This can also be caused by a bad ribbon cable with one or more severed traces.
You could try to clean the optics. This is the most common malfunction as far as i know in all disc players. It would involve taking the cover off and finding a way to expose the lense, and then cleaning it with a very gentle brush. some players have a cover for the lense that swings to the side during playing, this greatly reduces the chance of dust accumulating, but its still worth the try.
If you actually see dust on the lense, then its just that simple. clean, close, play.
It may also be worth your while to check on the small shafting that guides the carriage of the laser pickup. Dirt, grome, dust and solidified lubricant can cause stoppage of the carriage and the laser eye then fails to read the next track.
If you still face the problem then try updating the firmware once.
Please don't forget to rate or accept the solution
Posted on Jun 14, 2008
I've also encounter that problem , it just started when I try to play burn CD/DVD on my player, because sometimes playing a burn CD/DVD damage the lens of the player.
You can try running a CD cleaner on your player if you have those handy with you and if it work fine already try avoiding to play burn CD/DVD on your player.
Hope it helps....
Posted on Jun 14, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Aug 20, 2010 | LG RC-197 DVD Recorder/VCR
Apr 19, 2010 | Televison & Video
Dec 18, 2009 | LG DR275 Recorder
Oct 04, 2009 | LG LXD5230 System
Jul 31, 2009 | LG RH1999H DVD Recorder/HDD Recorder
Jun 04, 2008 | LG RH177 DVD Recorder/HDD Recorder
Oct 19, 2007 | LG RH177 DVD Recorder/HDD Recorder
53 people viewed this question
Usually answered in minutes!