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NO DIAL TONE

I am having problems with my fax machine.Since getting the internet on (satellite broadband),I can not get a dial tone on my fax machine.I cant find my manual ,so could somebody please help ???????????

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  • blumensk Aug 25, 2008

    No dial tone on fax machine when using telephone.



    Fax does dial out , , but does not connect to receiving site.

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Better yet you should use a dedicated analog phone line. That is the best way to solve any problems.

Posted on Jun 16, 2008

If you are using the same phone line on broadband and fax, you may need to use a filter for the fax line. Also make sure the phone line is plugged into where it says "line" side of the fax and not where it says phone.

Hope this helps...

Posted on Jun 16, 2008

If you are using the same phone line on broadband and fax, you may need to use a filter for the fax line. Also make sure the phone line is plugged into where it says "line" side of the fax and not where it says phone.

Hope this helps...

Posted on Jun 16, 2008

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Plug another phone into the wall outlet and see if you get dial tone. If no dial tone, you will need to have the line repaired. If you do get dial tone, then there is a problem with your fax machine.

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Hi there!



For you to send a fax with the Brother Fax you can try these steps:

1. First make sure that you have a dial tone by lifting the handset or just by pressing the hook/speakerphone button. Once you have verified you have a dial tone press the hook button again to return to the main screen or hang up the handset. LCD should display the date & time



If you don't have a dial tone make sure that the telephone line cord is connected on the fax machine's Line jack. If you don't have a dial tone still, connect it to another working outlet. If you don't have a dial tone still, connect a working telephone on the wall jack to see if you'll get a dial tone. If you get a dial tone on the regular phone then problem is either with the line cord or the fax machine.



2. Once you have the date & time on the LCD screen, Load the document that you want to send on the automatic document feeder which is directly above the LCD screen.



3. The LCD screen should change from the date/time to "Enter Fax No. & Press Start" Once you got this screen dial the fax number and then press Start.



Hope this helps. Rate if it works.

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I have a Brother 775 intelli fax machine. I can't send a fax. After loading the document, when I go to push in the fax number, the numbers do not register. I unplugged the machine from the power and the...


Hi there!


For you to send a fax with the Brother Fax 775 you can try these steps:


1. First make sure that you have a dial tone by lifting the handset or just by pressing the hook button. Once you have verified you have a dial tone press the hook button again to return to the main screen or hang up the handset. LCD should display the date & time


If you don't have a dial tone make sure that the telephone line cord is connected on the fax machine's Line jack. If you don't have a dial tone still connect it to another working outlet. If you don't have a dial tone still connect a working telephone on the wall jack to see if you'll get a dial tone. If you get a dial tone on the regular phone then problem is either with the line cord or the fax machine.


2. Once you have the date & time on the LCD screen, Load the document that you want to send on the automatic document feeder which is directly above the LCD screen.


3. The LCD screen should change from the date/time to "Enter Fax No. & Press Start" Once you got this screen dial the fax number and then press Start.


Hope this helps. Rate if it works.


Thanks!

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1 Answer

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plug out the fax... plug in phone... dial tone heard... bad fax... try to reset fax machine... per instructions... still no dial tone... call repair guy...

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Hi i cant send a fax


First thing is to ensure that you have dial tone by picking up the handset on the fax machine and listening for dial tone.If there is no handset take a standard house phone and plug it into the jack where the fax machine was inserted. If there is dial tone on the phone then I would advise you to turn the power off the fax for two minutes then power back on. If there is no dial tone on the phone line contact your vendor or local phone carrier and report NO DIAL TONE

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is your line provider ok.connect your line to ordinary phone to check if there is really a dial tone from the line provider.if there is a dial tone please let the analog board be cheked by a technician near you

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it sounds like you may not have any dial tone. the hiss [white noise] you are hearing is from the dsl modem.try plugging a regular corded phone into the jack to check for dial tone.if there is none,call your phone company.also try plugging the fax machine into another jack where you know there is dial tone.
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The phone line to begin with, can you get a dial tone when you press speaker button? Is it clear?  if no dial tone  then,  Is the phone line from the wall plug into the correct socket of the fax machine ? (it goes into the one marked line, not the ext one).....

next trick would be to plug in a normal phone to wall socket to insure we have dial tone and eliminate it being a telstra fault,

 

 Could also be wise to check filter is installed on that line if we have recently installed ADSL Broadband.

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I'm no expert but, did you try touching the online or hook button on the fax to hear the dial tone? Or connect a basic home phone into the phone jack at the wall the fax was plugged into. Do you get a dial tone. If no dial tone, call the phone company. If there is a dial tone, its the fax.

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