Question about Whirlpool Washing Machines

1 Answer


Posted by on


1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert whose answer gotĀ voted for 20 times.


    An expert who has answered 20 questions.

  • Expert
  • 77 Answers

F13 is a door lock issue. Firstly push the door hard towards the frame and then pull imediately back towards you it may take several attempts but the door will open, it may seem harsh to do this but i have done it a few times and it works. This should reset your door lock if the problem persists then replace the actual pin that is on the door (should have 2 screws holding it in place) that enters the cabinet. Not the door lock that is inside the cabinet.

Hope this helps

Posted on Nov 06, 2010


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Error code F13 showing on whirlpool ghw9300pw2, please help

Controller fails to detect door lock triac correctly This error code is displayed if the main control unit fails to detect the door lock triac correctly. Also, if the controller cannot unlock the door after 240 seconds after the cycle is completed then this error will be shown.
If displayed switch the washing machine off completely, recommend disconnecting it from the mains supply for a few seconds. Switch it back on and the controller will attempt to unlock the door once more but, if it fails to do so in the same 240 seconds the error code will be displayed once more.
  • Check all wiring and connectors between the main controller and the door lock
  • Check main control unit, probably requires to be replaced

Mar 09, 2015 | Whirlpool Washing Machines

1 Answer

F13 error code

Try unplugging the machine for a few hours to rest the code on the board.

Oct 14, 2013 | Neff W5340X0 Washer

1 Answer

Give code F13 and red "Service" indication at the end off programm and the door will not open. Solution push the "reset" button for at least 3 seconds give the same result. The door...

*Check mechanical linkage from dispenser motor to the top of the dispenser.
*Check Wire Harness connections to the dispenser motor and Central Control Unit (CCU)
*Check Dispenser Motor.

Jun 04, 2011 | Washing Machines

1 Answer

F13 and door not opening washing stuck ith cage .


F13 is a door lock error which means that the door lock is bad and should be replaced. To unlock the door you can leave it unplugged for around 10 minutes and the door will unlock. Hope this helps...please post back for further assistance.


May 10, 2011 | Whirlpool AWOE8748 Front Load Washer

1 Answer

My mum's AWOE8748 shows F13 it is only just over 1 year old how can I fix it.

Hi. The F13 error code indicates a problem with the doorlock mechanism.

Whirlpool have identified issues with some models and door lock errors so it may be adviseable for you to contact whirlpool customer services.

The error can lead to the door jamming shut.

First of all open the door, if you can, and check that the lock latch on the door is level with the door lock hole on the front panel of the machine. Sometimes you can accidently lean on the door when putting in or taking out the washing sending the lever and hole out of alignment. You can put pressure on the door to align it either way if not level. If you need more help then repost.

What area are you in?

Jan 25, 2011 | Whirlpool AWOE8748 Front Load Washer

1 Answer

AWOE9558 Whirlpool Washing machine is displaying a F13 code! Please Help! It wont open the door or finish the wash, what do I do? Thank you

F13 is usually a dispenser circuit error, which means the dispenser motor is not able to move to its proper position.

This maybe because the dispenser motor has failed or the mechanical link from the dispenser to the motor is broken or the wiring to the dispenser motor has become detached.

Try pushing the dispenser door closed more and see if that has any effect otherwise i think you will need a repair man.

Nov 30, 2010 | Whirlpool GHW9400 Front Load Washer

1 Answer

I have a whirlpool 6th sense washing machine with a warning light coming up and F13 on it.This machine is only 6 months old

f13 is a problem with the door lock, I have the same machine and it takes 4 minutes for the door latch to open and if it dont in the 4 minutes F13 comes up and the machine will go off and not start again.

Sep 30, 2010 | Washing Machines

1 Answer

Whirlpool washing machine showing f13 code so turned off now got no power and door wont open ?

did you ever get a solution for this from anyone. I have exactly the same problem? F-13 code, no power, door won't open

Sep 22, 2010 | Washing Machines

2 Answers

My AWOE8748 had a fault code F13. It has now switched itself completely off.


F13 indicates "Dispenser Circuit Error" in your washer.If the dispenser motor is not able to be driven to it's proper position this error code appears.Check mechanical linkage from dispenser motor to the top of the dispenser. The wire harness connections to the dispenser motor and Central Control Unit (CCU) would have been faulty so check for those.Also do a final check on dispenser motor.

Thank you !!

Jun 20, 2010 | Whirlpool AWOE8748 Front Load Washer

Not finding what you are looking for?
Washing Machines Logo

Related Topics:

210 people viewed this question

Ask a Question

Usually answered in minutes!

Top Whirlpool Washing Machines Experts

Dan Webster
Dan Webster

Level 3 Expert

8220 Answers

Sal DeAngelo

Level 3 Expert

2180 Answers


Level 3 Expert

76164 Answers

Are you a Whirlpool Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides