Question about Computers & Internet
Below is the steps to resolve the issue:
CAUSE: Software that is not Windows Vista capable (such as printer software, CD burning software, and games) may have modified the registry to cause the optical drive to not function.
RESOLUTION: Method 1: Remove the program that caused the issue: If you know which program might be the cause of the issue or the last program you installed, remove the program.
If removing the program did not resolve the issue, use System Restore. Method 2: Use System Restore to restore to a date before you installed the third party software.
View Picture Note: If a different restore point is needed, select Choose a different restore point, and then click Next. Select a day and time from the list when the computer was working properly, and then click Next.
Posted on Nov 06, 2010
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Posted on Jan 02, 2017
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