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I'm hearing two programs on my toshiba tv at the same time on cable 26 with rogers cable connection.

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Hi.

Since cable channels are digital, the problem is not caused by interference. With digital channel interference causes noise (no audio or white noise), rather than reproducing analog signals from different channels. The problem is the Rogers box. The Rogers box has features that allow you to listen and watch more channels at the same time. In normal condition this can only be done activating PIP features.
Your Rogers box is instead broadcasting double audio on channel probably because faulty.

If the second audio is very faint, there is also the possibility of an analog radio signal interference being caught by one of the audio wires. In that case the sound will not be a TV channel audio, but a radio channel from local transmission.

If you get audio from two different TV (or digital radio) channels at the same time, then you probably have a defective Rogers box.
Try disconnecting box power cord for five minutes. Also test using different connection to TV if possible.
If that does not work, call the number listed in Rogers documentation. The operator will ask to perform a simple test on the box, and then willl eventually send you a new box.

Regards.

Ginko.

See also TVRogers

Posted on Nov 06, 2010

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