Question about Dell Dimension 3100 PC Desktop

1 Answer

DVD drive Hi Ekse, Thank you for quick response. My HL-DT-ST CDRW/DVDGCC4482 recognize the DVDs. When I try to play in Windows MediaPlayer, the following message appears: "Windows Media Player cannotplay the file. The Player might not support the file type or might notsupport the codec that was used to compress the file." But doesn'trecognize the blank DVDs. I would be very happy if you could help me. Thank you again. atabshome

Posted by on

  • atabshome Jun 15, 2008

    Hi Ekse,



    Thank you again for your quick response and help. Last time I forgot to mention that the drive frezes many times when I insert blank DVDs.

    I will try to clean the lens and let you know about it. I already upgrade the firmware but no effect.



    atabshome

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Dell Master
  • 13,433 Answers

If your drive doesn't read dvd disks anymore

it is either a dirty (http://www.amazon.com/Memorex-CD-DVD-Player-Laser-Lens-Cleaner/dp/B00008EM7U) or faulty lens or other problem in the circuit board. You can try upgradeing the firmware but Im quite sure it won't fix the problem. If you have warranty get the drive repaired/replaced or buy a new one.

Posted on Jun 15, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

OS is Windows XP Professional, my cd drive cannot read the data stored on a DVD disk. My driver is HL-DT-ST CDRW/DVD GCC4482. Thank you


Windows XP is no longer supported, you should up-grade to Win 7 or buy a new computer. As for the DVD that it can't read, try it on a friend's computer and see if it works. If it does, your DVD/CD drive is defective or there is a software driver issue which means you can't receive support from Micorsoft.

Jun 16, 2013 | Dell Dimension 3100 PC Desktop

1 Answer

What fix to apply to HL-DT-ST DVD+-RW GWA4164B in Dell Dimension E310 so it can read/play a dvd movie?


Try the following:

1. Go to the Dell.com support site and be sure you have the latest updates for your computer's operating system and the DVD drive, especially the DVD drive's drivers BIOS.

2. Make sure you have the software to play the movie, like Sonic, Windows Media Player, Power DVD, Quicktime, etc. and be sure they are the latest versions.

3. Depending on the movie format, not all DVD drives will play all DVDs. The most common discs are DVD-R and DVD+R and file types like *.avi, *.mpeg, *.mp4, *.mov and then commercial formats. Also try the movie in another machine or DVD player and see what happens.

Jan 13, 2012 | Dell Dimension E310 PC Desktop

2 Answers

DVD Drive not reconized,"HL-DT-ST DVDRAM GSA-T50N"


Dear Sir,

It is not problem with your hardware,it is problem with your operating system. This happens due to invalid registry entry on the system files,you may clean the registry by using glary utiliy or any other free registry cleaning software,it may solve your problem.If it is not you have to reinstall windows operating system by formatting your system drive.
if you find any difficulty post a feedback,we will glad to assist you.
I think it helps
Have a nice day !

good luck

Sep 14, 2009 | HP Compaq Presario SR1420nx...

1 Answer

My LG dvd driver cant read certain dvds


LG and HP in known for thier reading laser to become trashed or crash. Once this happens, you can only replace the drive.

Sorry for the bad new but I faught an HP drive for months before I just bought a new one.

Save yourself the hassle.

Jan 22, 2009 | PC Desktops

1 Answer

The multi DVD recorder can no longer plays DVDs, AVSEC and MPEG


try servicing ur latop at local repair station..............bcoz the CD lens is not able to write ur data on disk............this is the possible error..............hope this will help u..........Sameeraryan

Jan 14, 2009 | PC Desktops

1 Answer

GMA 4082n device driver not working properly code 39


First go into Setup (usually F1,F2 or del) at start-up. See if your drives show up there. With Windows running, right click My Computer, left click Properties, left click Hardware, left click Device Manager, left click DVD/CD-ROM drives. Also check IDE ATA/ATAPI controllers. Do the drives show up there? If they do right click on drive and left click Update Driver. If they are not there go back to System Properties and left click on Add Hardware Wizard. This will search for devices. It may ask you to insert Windows CD which of course you can not do because the drives don't work. Try a different drive. When you cleaned out your computer did you delete or uninstall Office? That may be what caused this problem. None of this may work but it is a starting point.

Jan 06, 2009 | Dell Dimension 4600 PC Desktop

1 Answer

DVD+/- Gateway issue DVD won't burn DVDs but plays them


I had the same problem. I finally got a knowledgeable tech at Gateway who knew that a patch had to be downloaded. I'm sorry but I don't have the link anymore but you might be able to find it in there white papers now that you know that it exists

May 16, 2008 | PC Desktops

1 Answer

Can't Play Dvds


Just wondering if you have tried a good DVD Cleaner and see if that Helps you out sometimes the optics on the laser gets so much dust it can't read the DVD and will more than likely read CDs but not DVDs Try that see If it works. I have the same computer and two burners in it, and have had the same thing happen just a good cleaner and I was up and running,

Dec 22, 2007 | Dell Dimension 5150 (DIM515MIN) PC Desktop

Not finding what you are looking for?
Dell Dimension 3100 PC Desktop Logo

163 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell PC Desktops Experts

joecoolvette
joecoolvette

Level 3 Expert

5660 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18297 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a Dell PC Desktop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...