Question about Imation Apollo (27223) 250 GB USB Hard Drive

1 Answer

My 2.5 Imation Portble (Model # Apollo 25 PHDD - 160 GB) is not working. The laptop, PC nothing is reading it. The blue light comes...but thats it. I had taken a hard disk to take care of data that i would lost if i loose my laptop or of something had happened to my PC. Please can you provide me a solution to get the data and view the files.

Posted by on


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Brigadier General:

    An expert that has over 10,000 points.

  • Master
  • 10,406 Answers

The external storage device has several major components:
* USB cable
* external power-supply
* disk-drive inside the enclosure
* USB-to-disk-drive adapter inside the enclosure.
Try a different USB cable.
Try a different USB port on your computer.
Try a USB port on a different computer.
Take a multi-meter, and measure the output voltage/amperage of the power-supply,
and compare with the specifications on the label of the power-supply.
Open the enclosure, and remove the disk-drive, and attach it as a "slave" drive in a desktop computer, to see if bypassing the USB-to-disk-drive adapter bypasses the problem.
Look at the label on the disk-drive, for manufacturer, product-number, serial-number, and manufacture date. Access the manufacturer's web-site, and use "check warranty status" to see if the warranty still is valid. If so, the drive can be replaced, at minimal cost to you.
Buy a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.
Search online for a professional "data recovery service". For a significant fee, they can repair your disk-drive, just long-enough to copy your files to a new disk-drive.

Posted on Nov 06, 2010


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get 2 Free calls (no credit card required) and instant help on almost anything you can think of (from cars to computers, appliances, handyman, and even pets).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Flashing light micro

try all USB ports on PC
try different PC or labtop.
never use USB external hub for HDD.
if still dead, its , dead.
they have a support site, use that.

Sep 29, 2013 | Imation Apollo (27223) 250 GB USB Hard...

1 Answer

My pc can not detect imation apollo drive

The BIOS firmware on the motherboard was never updated or there are some missing driver(s) , you can try in case of that a live bootable linux distro on dvd or by usbstick then you know absolut for shure that there is no hardware failure.
no bios defaults set .

Nov 04, 2011 | Imation Apollo (27223) 250 GB USB Hard...

1 Answer

Describe your Imation Apollo UX 2.5" USB Portable (250 GB) Hard Drive Problem

Please repost your problem, and enter a description of your problem in the textbox where it says "Describe your Imation Apollo UX 2.5" USB Portable (250 GB) Hard Drive Problem"

Aug 25, 2011 | Imation Apollo UX 2.5" USB Portable (250...

2 Answers

My imation apollo 25 phdd-250gb does not work on my computer (vista). the light comes on but it doesnt read that it is plugged in the computer. i have tried rebooting my pc, updating the usb port drivers...

Try boot a knoppix or puppy linux live dvd or usbdrive on and after booting that desktop tool look in the popping up app menu for preinstalled gparted or other kdepartition manager from the menu system and look if there is already a partition to recognize on the drive if not you can create one in the partition manager for the ntfs cluster.
after it go Vista list disk choose the volume of the select disk create partition primary make an assign letter for the drive and after that close the drivemanager and make a quick format ntfs from the normal configuration window

Aug 21, 2011 | Imation Apollo (27223) 250 GB USB Hard...

1 Answer

Hi, Brand : Imation Model : Apollo M250 Capacity

Hi, The hard drive Apollo M250 does not have any locking mechanism. It only has backup software. If your computer does not detect the HDD, it only means that the HDD is already broken.

Aug 15, 2011 | Computers & Internet

1 Answer

My imation apollo 25 phdd 320 GB worked fine until I did copy some movies to it and before the files get copied I canceled it. after that when i plug the hard drive again it is not detected. i did try with...

Most likely the drive has failed and has nothing to do with the copying.
There is almost always a way to recover your data, it just depends how much your willing to pay. Depending on the level of data recovery required 1, 2 or 3 you will cost about $150, $500 and $2000 respectively.
There is the possibility that it simply is the controller in the external enclosure that has failed. If this is the case and you don't mind voiding your warranty if you have one you can open the enclosure, pull out the drive and plug it into any desktop that supports sata drives which is any newer than 4 years old. If the computer detects the drive then just buy a new 2.5" enclosure online for $6-20 dollars.
Comment if you need more info/assistance

Aug 11, 2011 | Imation Apollo (27223) 250 GB USB Hard...

2 Answers

My "imation apollo 25-PHDD

You need data reovery help. This guy does it remotely and works from donations.

Jul 13, 2011 | Imation Apollo (27223) 250 GB USB Hard...

1 Answer

I have an PHDD 500GB apollo HD. it fall from my hand and now when i connect it only light appears, but no detection or further is happeneding please guide what can be done ..

Hard disks do not like being dropped, there is nothing that can be done to repair it.
If you need the data off this hard disk, there are companies that can recover data off damaged hard disks BUT it will cost you an arm and a leg for their services.

May 09, 2011 | Imation Apollo UX 2.5" USB Portable (250...

1 Answer

My Apollo 25 PHDD-320GB harddrive does not appear on my PC. I get the bluelight stating power but the device does not read on any PC. Please Help

My Apollo 25 PHDD-320GB harddrive does not appear on my PC. I get the bluelight stating power but the device does not read on any PC. Please Help

Nov 08, 2010 | Computers & Internet

Not finding what you are looking for?
Imation Apollo (27223) 250 GB USB Hard Drive Logo

1,887 people viewed this question

Ask a Question

Usually answered in minutes!

Top Imation Computers & Internet Experts

Raj Patel

Level 3 Expert

916 Answers

Jax Planet
Jax Planet

Level 2 Expert

922 Answers

carey w mason
carey w mason

Level 2 Expert

43 Answers

Are you an Imation Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides