Question about HP Photosmart 2710 All-In-One InkJet Printer
Black was printing light, so replaced cartridge. Replaced black cartridge twice. Same problem each time, but seems to be getting worse. Now, alignment fails on both new cartridges. Now, prints no black, but color is fine. Also error "Every error". Uh oh!! Taking both cartridges out to look around and see if I can see anything obvious wrong, under cartridges, there seems to be what was once white felt. It is soaked with black ink. And, under the color cartridge, there seems to be a small piece of the felt (about 1/2" long x 1/4" wide) has lifted up that wants to wrap around the horizontal black plastic bar that runs below the cartridges. There is also a lot of black ink on the horizontal plastic bar. All cartridges are 'Genuine HP'. Any ideas??
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Posted on Jan 02, 2017
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