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Re: help rhapsody and sansa not working
Umm..try to format the device sing the device itself or windows media player...if that doesnt work..You can try to reset the device by pressing the power button for about 15 to 20 seconds..if that doesnt work I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware http://www.sandisk.com/Retail/Default.aspx?CatID=1376
The number for sandisk is 1-866-726-3475 Please rate accordingly Thank you Computerrep
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help! i have tried to download my copied cds through rhapsody & windows media player. nothing happens in rhapsody & windows gives me an error occurred message after each song when i try to copy to e260.
thanks for your input,
It may be that you have to update your DRM component licenses on your PC.
or, your Helix components may be damaged, or corrupt.
If either of those dont work.
You should format the player to delete everything and re-transfer them to your device.
If that doesnt resolve it, you might have to contact Rhapsody.
Rhapsody Technical Support 866-597-5507
Best of Luck.
I had this type of problem, excluding Rhapsody, but when the computer was updated, everything fixed. Sorry I couldn't help more. I think we updated Windows Media Player, but I think ours was 10, not 11. Try running auto update.