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My Packard Bell ipower PC is 3 years old and was supplied with 2GB RAM but now says 1GB in system properties - also says "new hardware detected" - has 1GB of the RAM stopped working?

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> has 1GB of the RAM stopped working?

Yes, or that 1GB stick of RAM is not "seated" properly into its slot.

Turn the computer off.
Disconnect the AC power cord.
Remove one stick of RAM.
Reconnect the AC power.
Start the computer, and see if reports "zero" RAM or "1GB" of RAM.

Repeat with the other stick of RAM.

> "new hardware detected"

That's a quite-different problem -- changing RAM does _NOT_ cause this message.

Posted on Nov 06, 2010

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