Question about HP 1010 Plain Paper Inkjet Fax
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Posted on Jan 02, 2017
Well... the problem is that you are running two machines on one line. ONE of them has to take predominance. Both machines should have settings for "number of rings to answer at". It sounds like you currently have the fax set to less than the answering machine, so the fax picks up after two rings, while your answering machine might be set to more, which it never gets to, because the fax answered the call already(It doesn't matter if you answer the phone, or the fax picks up, once the line is open, the answering machine is taken out of the equation). Even if you set the answering machine to answer first, you're then taking the fax service out of the loop. I'm not sure how you're going to juggle that, since both types of machines each need control over the line to work properly. That's why we (business machine folk) always recommend a dedicated line for fax service.
Posted on Jan 24, 2007
SOURCE: external answering machine
When you have two machines that "require" control of a single phone line, this is what you run into. Either the settings allow the fax to answer every call, even regular calls, OR the answering machine. Both can not have pre-dominance at the same time. You are either going to have to have a dedicated line for the fax service, or do as you have been doing.
Posted on Jan 28, 2007
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