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When I turn on my dell studio 1535 the LED lights all light up and down as they would in a normal start up, but then the mute and and volume up buttons stay on while the volume down button flashes. This activity continues for about 10 seconds until the computer shuts off. There is no screen activity. I have been told that this is a motherboard problem, but would like to make sure.

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  • ryancarey Nov 06, 2010

    Sounds good.

  • ryancarey Nov 06, 2010

    Before it crashed, the computer told me the problem was with my hard drive, so I trustingly bought and installed the new hard drive after I backed up most of my files to an external hard drive. After I did this was when the computer started behaving as I described.

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Ryan,
You are right. I could be a motherboard problem. But before we jump to conclusions let us rule out the OS problem too.
Take a backup of your data to a CD or something and do a reinstall of the Windows. This way you would not regret later if the MB turns out to be good later on. But, a backup of the data is a must before.
For more info please follow the following links
http://www.fixya.com/support/r4220510-saving_data_after_crashed_windows
http://www.fixya.com/support/r3557013-crashed_windows__no_problem
Also read and remember the following link for future problems
http://www.informationweek.com/shared/printableArticle.jhtml;jsessionid=O1BHS2FBOVLHVQE1GHPSKH4ATMY32JVN?articleID=189400897

Posted on Nov 06, 2010

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