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Anonymous Posted on Nov 06, 2010

My computer crashed last weekend. All programs were lost. When I got it up again, there is no sound. And all the indicators show that no sound devices are installed. Please tell me how do I get sound back. Thank you.

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  • Posted on Nov 10, 2010
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Your internal sound card is damaged. you can purchase and try a Sound card appropriate for your PC from the market and use it. In case the PC is under warranty, you can contact service center for free repair.

  • azzh81 Nov 11, 2010

    I would suggest you check your device manager and check whether the sound card is detected there before looking at the hardware

    Go to Start, Control Panel, System, Device Manager. If there any items with a yellow question mark or exclamation mark, there is an issue with the driver. Double click on the device, select the "driver" tab and then try and reinstall them. If there is no items that are like this, then check whether you can see a group under "Sound and Audio Devices". If there is, expand and reinstall the Audio Device from the manufacturer's cd/ website

    Hope that helps

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I would suggest you check your device manager and check whether the sound card is detected there before looking at the hardware Go to Start, Control Panel, System, Device Manager. If there any items with a yellow question mark or exclamation mark, there is an issue with the driver. Double click on the device, select the "driver" tab and then try and reinstall them. If there is no items that are like this, then check whether you can see a group under "Sound and Audio Devices". If there is, expand and reinstall the Audio Device from the manufacturer's cd/ website Hope that helps

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