Your internal sound card is damaged. you can purchase and try a Sound card appropriate for your PC from the market and use it. In case the PC is under warranty, you can contact service center for free repair.
I would suggest you check your device manager and check whether the sound card is detected there before looking at the hardware
Go to Start, Control Panel, System, Device Manager. If there any items with a yellow question mark or exclamation mark, there is an issue with the driver. Double click on the device, select the "driver" tab and then try and reinstall them. If there is no items that are like this, then check whether you can see a group under "Sound and Audio Devices". If there is, expand and reinstall the Audio Device from the manufacturer's cd/ website
Hope that helps
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I would suggest you check your device manager and check whether the sound card is detected there before looking at the hardware Go to Start, Control Panel, System, Device Manager. If there any items with a yellow question mark or exclamation mark, there is an issue with the driver. Double click on the device, select the "driver" tab and then try and reinstall them. If there is no items that are like this, then check whether you can see a group under "Sound and Audio Devices". If there is, expand and reinstall the Audio Device from the manufacturer's cd/ website Hope that helps
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