Question about Apple iPod touch

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My ipod touch will not go to the main screen. All I see is white. What do I do? I click the top and it goes black. And when I click it again it turns white and will not show the main screen. It was on the charger when this problem started to happen.

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Welcome to Fixya

This problem is called the white screen of death. To solve this, you should press the Home button and the Power button together for about 30 - 40 seconds. This process is called hard reboot. You can also try to restore the factory settings by plugging the device to you computer and restore it using itunes.

Thanks!

Posted on Jul 03, 2011

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1 Answer

Recovery mode with out using the power button


An iPod Touch's "Recovery Mode" is for alleviating major operating system issues.
Recovery Mode rolls back your iPod's operating system, stripping problematic updates and downloads from the unit.
The goal of this total system recovery is to revert the iPod to a stable, usable version.
Before you use Recovery Mode, exhaust other troubleshooting methods.
In some cases, Recovery Mode is triggered automatically after a failed system update or system restore.
When it goes into Recovery Mode automatically, you cannot use your iPod until you complete the recovery process.
You can get your iPod Touch out of Recovery Mode using Apple's free iTunes software.

Turn on your computer and open iTunes.
If you are prompted to download any new iTunes updates, install the updates before proceeding.
Plug an iPod USB cable into your computer.
Do not plug the other end into your iPod Touch yet.

Turn off your iPod Touch. If the iPod Touch is already shut down, skip this step.
Press and hold the Home button on your iPod Touch, and plug the other end of the USB cable into your iPod Touch.
Release the Home button after you see a white USB icon and the iTunes logo appear on your iPod Touch's screen.
At this time, a pop-up should appear on your computer screen, explaining that the software has detected an iPod in Recovery Mode.
Click "OK."
Click on the iPod Touch from underneath the "Devices" heading on the left-hand side of your screen.
Click on the "Home" tab, and then click "Restore."
Once it's restored, your iPod Touch goes out of Recovery Mode and you can start using it again.
The restoration process takes a few minutes.
Do not disconnect your iPod Touch until a prompt appears, letting you know the system restored successfully.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808

Jul 31, 2013 | Apple iPod touch

1 Answer

Ipod froze


A white screen on an iPod Touch is the sign of a generic error, meaning you won't get a specific error message. Usually when this happens the white screen won't change and the iPod is frozen on that screen. Apple Support outlines a specific series of steps to take to deal with this problem, from turning the iPod Touch off to completely reinstalling the operating system if necessary.

What the White Screen Means The white screen is a sign that a software error has occurred in the iPod Touch. Unless you received an error message first, it's usually something near the root level of the iPod's operating system that caused the iPod to cease functioning normally. Rather than shut off completely, it goes to this white screen to let you know there's been an error. Unfortunately you usually lose unsaved information when this occurs. b> Resetting b> Try turning the iPod Touch off, then on again. This is the simplest way to reset your iPod Touch. If it remains stuck on the white screen, force a reset by holding down the Sleep button (top right corner) for about 10 seconds. The screen will go dark, then the Apple logo will appear. If it turns off and doesn't turn on again, the battery may be too low. b> Restore b> If a manual reset doesn't work and the screen remains stuck on a white screen, you'll need to restore the iPod to reinstall its operating system. Plug your iPod, via its charger cable, into your computer. Open iTunes and click on your iPod, then the "Restore" button on the main screen. b> Problematic Apps b> If you consistently receive a white screen while using a particular app, the app may be faulty or installed incorrectly. Try re-syncing the app to your iPod Touch and see if that solves the problem. Otherwise, you may need to delete the app to avoid the white screen problem.
b>

Jan 27, 2013 | Apple iPod touch

1 Answer

How do i reset my ipod touch


If you are talking about resetting after your iPod Touch has hung, you need to press and hold the top and home buttons until the screen goes black. If the iPod Touch displays the "Slide to power off" message, ignore it and continue to hold down both buttons until the screen goes black.

Turn on the iPod Touch by pressing the top and home buttons together again just briefly. It will take a while for the iPod Touch to start up from this type of reset.

If you are looking to restore the iPod Touch to factory defaults, you need to start iTunes on your computer and plug your iPod Touch into your computer with the USB cable that came with it. Click on the iPod Touch from the list on the left side and press the "Restore" button.

Jan 29, 2012 | Apple iPod touch

1 Answer

Frozen forgot password


Press and hold the top button until the iPod Touch turns-off. It may display the "slide to turn-off" notice, but ignore this and continue to hold the top button until the screen goes black.

After this, release the button and then again press the top button and the home button at the same time briefly to start your iPod Touch.

It will take much longer than usual to start up when starting after a reset like this. After the restart after reset, your iPod Touch should work normally.

Jan 03, 2012 | Apple iPod touch

1 Answer

How can i reset my ipod?


Please follow the below steps to reset the iPod.
  1. Press and hold the "Sleep/Wake" button. This is the main power button on the top left-hand corner of the device.
  2. Press and hold the "Home" button while still holding "Sleep/Wake." The home button is the main button on the front of your iPod touch, indicated by a white square inside of a circular black button.
  3. Hold both buttons until the Apple logo appears on your screen. Resetting can take upwards of 10 seconds. Once the logo appears, your iPod touch reboots by itself.

Thanks for understanding.

Dec 30, 2011 | Apple iPod touch

2 Answers

Ipod touch will not turn on


Thank for contacting Fixya, I will be glad to assist you.

What you can do, in order to resolve this issue, is start by resetting your iPod Touch
(Note: this does not remove any settings, data or media you have installed in your device)
• To perform a hard reset, press and hold your Sleep and Home Menu buttons for approximately 10 seconds.
• Once your screen goes black, release both keys. (If you see a white Apple logo before you release the keys you have held the keys to long and will need to start the reset process once again)
• The next screens you should see after the black screen, is the Apple logo screen followed by the main screen.

Let me know if this helps.

Regards,

-The MacTechTrainer

Nov 06, 2011 | Apple iPod touch

1 Answer

I forgot my ipod touch password, and it now says on the device that it is disabled and to connect it to itunes. when i do this, the window in itunes says that it is locked with a pass code and to enter it...


Turn off the iPod Touch
  • Press and hold the Home button on the iPod Touch. This is located at the bottom of the iPod Touch. While still holding down the button, plug your iPod into your computer
  • Hold the Home button until you see the "Connect to iTunes" screen. Release the Home button when this screen appears. Click "OK" when you see the "Recovery Mode" alert.
  • Click the iPod in the left column under "Devices."
  • Click the "Summary" tab located at the top of the main viewing pane in iTunes.
  • Click the "Restore" option. Click "Restore" from the dialog box that appears
  • Click "OK" in the dialog box that appears after the iPod Touch has been restored. You have now successfully reset your iPod Touch and it is now usable again.
  • Jan 31, 2011 | Apple iPod touch

    1 Answer

    My ipod screen just stays White. My daughter can play Music on the chargeable station. But i turned it off and on and it goes to Clear White Screen everytime.


    Try to reset the ipod:

    - iPod Classic: Press Menu & Center button at the same time for at least ten seconds
    - iPod Touch: Press Center button & top button at the same time for at least ten seconds

    Apple logo will appear, and the iPod will be reset (you won't loose your music)

    Oct 08, 2009 | Apple iPod touch

    1 Answer

    White screen


    Do a firmware restore. Plug the iPod in and open iTunes. When the iPod appears click on the main icon and hit the restore button. This will erase all movies, songs, apps, etc. on it but should work afterwords.

    Apr 29, 2009 | Apple iPod touch

    1 Answer

    My ipod touch doesnt work right


    you could try to restor it and see if it happens again

    Dec 27, 2008 | Apple iPod touch

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