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I have an 8 GB Creative Zen V Vision. The player is frozen. I can't take out the battery because it is a permanent battery, unable to take out by any means. I have tried to turn it off, and I have tried pressing every button on the player. I cannot manually override anything. Please help

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Did you try the reset method suggested in your user's manual? Creative does not list a reset method on their website.

If that fails:

Step by step instructions for formatting a player

  1. Detach the player from the PC if it is connected, and turn off the player.
  2. Press and hold the Play button while powering on the player.
  3. When the player displays the Creative logo, release the Play button
  4. Select Format (All) and select Yes to format the player.
  5. After the player has finished formatting, select Reboot.
  6. Re-transfer the tracks to the player.

Posted on Jun 14, 2008

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