Hp Photosmart C7100 All in one series. Error message on printer screen, saying Okc18a0101. cannot Print/scan/Fax etc. What do i do please?

Solved! I now can scan wirelessly throughout my network. I downloaded the drivers for a friends newer HP all-in-one scanner and I can scan. Look for the driver for the 309a series of printers and install it. Complete the install and set up your existing printer. You can now scan, print, fax wirelessly. It includes updated HP apps for these functions that work with OS 10.5. I didn't upgrade to the HP 1.1 drivers through Apple. The file name is: PS_AIO_05_C309a_Net_Full_Mac_WW_102.dmg

Try this solution.

Press and hold the "left arrow" key.

Press the "Setup" key and release both keys.

Display should say "Enter Special Key Combo"
Press and release the "OK" button

1. Press and release the right arrow button until the display says "System Configuration Menu".
2. Press and release the "OK" button.
3. Display should say "Hardware failure status". If not there already, Arrow Key over to "Hardware failure status",
4. Press and release the "OK" button.
5. Display should say "Hardware failure status: Clear. Press OK to clear".
6. Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue".
7. Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
8. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
9. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
10. Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE". Press OK.
11. If the printer has already initialized, then go to the next step. If not, the printer will start the "ONE TIME INK INITIALIZATION PROCESS". Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.

12. To verify printer functionality print a SELF TEST PAGE. If SELF TEST prints, then printer is ready for use.

Hi
Yes, Photosmart C6100 series does have the capability to print the fax history i.e. known as fax log, but its is only possible if you have not performed any resets recentlyt
How to print that?
Please follow the following steps to print it
1. Press the setup button on the printer
2. Go to the option that says 'Print Report'
3. Press Ok on print report
4. Scroll down using the arrow keys and go to fax log
5. Press Ok on fax log
6. This would print the history

All the best!!

If your printer does not print the entire page, it is probably because the print head is clogged. Try going to print preferences and locate "maintenance". Find the "clean print head" option and click on it. Follow the instructions. You might have to do it several times, and that will use a lot of your ink, but it might do the trick!
As for the "printer can't get calibrate", that is refers to your print head. That has nothing to do with your cartridges, as they are just tanks with ink in it. Check this link, might help:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=1153777&prodTypeId=18972&prodSeriesId=1153777&objectID=c00721373

When i want to print a massage appears as clear ink carriage and press. i don't know what to do. thanks

I called HP for troubleshooting assistance. My printer HP All- in-One is only 2 years old. They were very nice to run through a series of steps with me...only to tell me that "It is broken" and I will need to buy a new one. So that's my solution for today....Which leads me to the next question...Do I get another HP or something else??

hi!!!

try to re-installed your HP Photosmart C7100 driver

or email [email protected]

plz try with another cartridge

the save as function is in the print/scan manager, not the software..you'll need to point it to where you want it to save, and also what format

I have a Photosmart C6180 all in one and get an error message 0xc18a0101 Ink System has failed. Unable to copy, receive faxes or print. Refer to printer documentation. Error: 0xc18a101.

I put new cartridges in and tried to recalibrate as mentioned by someone on the board. Can anyone help, please?