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Hp Photosmart C7100 All in one series. Error message on printer screen, saying Okc18a0101. cannot Print/scan/Fax etc. What do i do please?

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Do a power drain. This is done by pulling out the power cable and then holding the on/off button for a minute, then putting the power cable back in (this didn't work).

Then we did a master reset. Unplug the printer, then pressing the help and ok buttons simultaneously plug it back in. This sorted it. :) 

For me it works!! 

Posted on Jun 21, 2008

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