Mixer won't tilt back to remove beaters and bowls. Read that if you insert a small screwdriver in the neck slot at the base of the motor and push up while depressing the release buton on the side, the motor should release. Have tried this several times to no avail. Any suggestions. Earlene Harvey
I hope this helps. I found on mine that the rear screw on the "neck" had become slighty loosecousing the release to not fully disingage. I had to remove the dome shaped cap in the middle of the speed control knob, pops off fairly easy, to gain access to the nut to tighten it. Hard part was trying to hold the screw head still while I used a small screw driver and small hammer to tap the nut tight, very limited space between the "neck" and motor body.
This mixer is the worst piece of garbage i ever owned!!!! i just wanted to smash it today after it keep jamming up and won't tilt back up so to release my batter!! i am so mad that i am going to toss it in the garbage where it belongs!!!!!!! do not buy this, anyone!!!!!!!!!!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Hi Most of them have a button to push that releases the mixer head to tip back. Sometimes the buttons stick and will not release. That picture looks like you are using the Heritage model.
You have to remove two parts in order to get access to the piece that was causing the problem: 1) The "torpedo" shaped knob that sticks out from the mixer speed dial; 2) The speed dial itself
Both of these pieces clip-in, and can be removed with a screwdriver by pressing in on one of the hooks that hold them in place.
After these two pieces are removed look for a small washer right below the motor (it is sitting on top of the upper portion of a screw) -- in my case this washer had come loose; tighten it with a 1/4 size wrench (you can also tighten it by hand to release the tilt, it will probably become loose in the future if you don't tighten it further, but if you don't have the necessary tools this will at least allow you to get your tilt unlocked).
On another note, after tightening this washer you may also notice that the tilt release had become easier to use -- previously you may have found that you have to press the tilt release button very hard to get the tilt to unlock. Please do accept the solution and revert for further assistance. Thanks Rylee
Pry the beater release button out with a screwdriver. There are two screws underneath it and one under the motor housing between the the beater holes. This will allow you to remove the chrome front cover, but not the motor and drive assembly. Getting to the part that contains the gears requires complete disassembly of the mixer. It is not designed for service, and requires patience and a variety of tools to disassemble.
It has a metal worm gear and plastic drive gears. If the beaters are out of alignment, then one or both of the plastic gears are stripped and the mixer is junk. Repair plus shipping costs equals the price of a new mixer. This is the weak point of these mixers and a fundamental flaw in an otherwise robust and sturdy design. It is definitly not the same mixer *********** bought 30 years ago.
Okay, we just figured this out ourselves.
There is a little hole on the neck of the mixer, where the mixer motor meets the neck. While pushing the tilt release button, stick a small screwdriver into the hole (it will not go far) and pry the latch upward. While holding the latch up and the tilt button, have someone pull up on the motor while holding down the base. It might take a little muscle, but after that, the motor will be able to tilt back and forth like it did before it got stuck. If you are the one holding the tilt button and latch, please wach your finger so they don't get pinched when the motor swings up.