Question about Sony KDL40EX400 40 in. HD-Ready TV

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It pause temporarily at times during regular tv programming. What can the problem be?

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I'm not quite sure what you mean by "pause", but if you mean the picture freezes or pixellates and the sound cuts outs then it's caused by a bad signal - know as "Digital Cliff Edge" - see attached image.

If you are using an aerial, check all your cables are connected properly and that your aerial is securely mounted, pointing in the right direction and none of the elements have become detached - particularly the dipole where the co-axial cable attaches.

If you are using a dish, again check all your cables are connected properly and that your dish is securely mounted. If the bolts are loose and you can move the dish by hand, then it's possible that your dish has moved from the correct alignment. You will ideally need a signal meter to correct this although it can be done by trial and error.

You should also note that dishes are susceptible to signal-loss during bad weather, particularly strong wind, heavy rain and snow. If you are only losing picture in bad weather, there isn't much you can do apart from making sure the dish is rigidly fixed.

If your aerial/dish is OK, try replacing your fly-leads (the short section from the wall socket to the TV) and/or the cable from the aerial/dish to your TV.

Hope this helps.
BElectric

Posted on Nov 05, 2010

  • DILLIGAF
    DILLIGAF Nov 05, 2010

    Copy and paste this link for an explanation of Digital Cliff Edge.

    http://www.aerialsandtv.co.uk/_wp_genera...

  • peterkoke Dec 23, 2010

    I had the same problem (picture randomly freezes). In my case, IT WAS NOT a signal issue. TV was under warranty and I got a new one from SONY. Hooked it up to my system and guess what - same problem!!!! Turns out it was an incompatability with the Surround Sound system (also SONY - HBD-E570). I switched to another model (SHARP) and the probelm went away. So one of two things is possible, either the HBD-E570 is incompatible with the EX400 OR my HBD-E570 is defective. I plan to hook it up to a different model SONY to test my theory,

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180 4...............4 184 5...............5
182 6...............6 186 7...............7
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