Question about Bose SoundDock Digital Music System for Apple iPod - White

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Bose sound dock

My Bose Sound Dock just makes a static ticking sound when I plug it in. Can anyone recommend a solution? or suggest what might have gone wrong?

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  • Anonymous Jul 05, 2008

    Same for me. It was working a couple of days ago. Now when I plug it in it makes steady reptitive clicking sounds, and no music.

  • kknudt Jul 05, 2008

    I have the same problem. It was working yesterday, but today it only makes steady repetitive clicks through the speaker; no music.

  • user_irvine Jul 18, 2008

    Same problem. Took it to Bose store in Fashion Island, CA and was told it was my iPod not the sound system. Reset iPod and it worked again.

    Next day, same problem arose. iPod purchased with sound system. Over "90 day warranty," reported salesperson at store. Resolved to call tech support for Bose electronics again today....

    A nuissance.

  • bandit1dawn Aug 02, 2008

    My Bose SoundDock just started making a clicking noise when I plug the dock in ~ and when I place the IPOD in ~ no sound, clikcing or music

  • skiphill7 Aug 14, 2008

    sounddock clicks when ipod is placed on dock. stops and starts. sometimes clicks in the middle of song, then stops itself. I checked pins on both sides and all seems to be in order.

  • Anonymous Aug 27, 2008

    Same symptoms here, no music - just a clicking sound. Hopefully someone has a brilliant solution?

  • Anonymous Oct 08, 2008

    I have the same problem with my docking station, but I immediately took it apart and pinned it on the speakers. My only question is, can I just go out and buy new speakers for it? rather than going out and buying a completely new docking station.

  • Anonymous Oct 30, 2008

    Same problem . The plug orientation is NOT very obvious . If you look closely there is info molded on the plug that you can only see if it's facing up,, but shame on Bose for making this so easy to screw up !

    Thanks for the solution !

  • Anonymous Jan 26, 2009

    My bose soundDock just doesnt work any suggestions?

  • Anonymous Apr 29, 2009

    Unit made ticking sound. I made sure the plug was in correctly and it works fine!

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Had the same problem, worked just to rotate the power cable into the back of the sound dock. Printing on the plug goes on top. It worked like a gem, after trying new batteries, resetting, etc...it was just an incorrectly placed plug!! Thanks for the help!! Listening now to some great music!

Posted on Dec 14, 2009

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Hi Mike, I had exactly the same problem that I tracked down to the docking connector. Fortunately I run a design company so I made a replacement docking connecter board with USB Iphone charge upgrade built in. We took great care to keep the noise and channel croos talk way down. If anyone is interested then thet are for sale at www.invebo.com Forgive me for using your forum for advertising. When I had the problem I had a frustrating time - this should make it easier for Bose Dock owners.

Posted on Aug 17, 2010

  • oakmonde Feb 08, 2011

    Fantastic idea and site. I'v just ordered a repacement board. Hope it works!

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Mine was also just a matter of simply rotating the power cord.

Posted on Dec 07, 2009

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I had a similar problem.

If your handy..read on

Check to see if the power supply is providing +18 VDC and -18VDC.
If OK, then open the sounddock and examine the power supply connector....very very closely.


The power connector had intermittent connection to the sound dock circuit board. Looking closely (mangifing glass) you might see cracks in the solder around the connector pins. This is a cold solder agravated by rough handing of the power cord.

Resolder the pins on the connector on the bottom side of the board. Make sure the solder flows around the pin and through the board.

Posted on Aug 25, 2008

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Had the same problem and suspected a bad solder joint at the power connector; see kadaro's post. Resoldered it but no success; resoldered again, this time removing the old solder (using solder braid) and adding fresh, and two 100nF blocking capacitors for good measure.

I still get occasional dropouts, though much less frequent and persistent (or so I like to imagine). I suspect the root of the problem is a faulty power supply producing spikes, noise or something, but have no 'scope or spare unit to check this.

Posted on Sep 14, 2008

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Thank you so much! I rotated the cord with the writing facing up and hey presto - all working again.

Posted on Apr 09, 2013

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So my speakers have done the exact same thing.. but when your all saying to rotate the power cord, i am unable to do this as there is a plastic clip which clips in.. suggesting i already have it in the right way? but unless i break this i will be unable to rotate the cable. what else can i try?

Posted on Feb 16, 2013

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Hi, this happened to mine and it turned outr to be short circuit pins on thedocking connector. I got a huge quite to fix it but I found a replacement docking assembly made by Invebo.com and fixed it myself. Problem solved!!!

Posted on Oct 25, 2010

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Where can I get a bose sounddock replacement cord?

Posted on Nov 18, 2010

Rotate the power cord! Works like a charm. although it appears square, the power cord is oriented to only fit in one way. Two of the four connectors have clipped corners indicating the correct way to insert into the back of the sounddock. This was very frustrating until I read the previous posts. Thanks!

Posted on Oct 14, 2008

  • ianhthompson Jul 15, 2010

    So many thanks!! I was worried that the speakers had blown!

  • vcg3 Dec 19, 2010

    Thank you so much for posting this. I was going to leave mine out by the curb with a free sticker on it. It was so simple that my wife is sure that I am an idiot for not thinking of it - oh well.

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I had the same problem. First, simply rotate the power cable where it goes into the back of the sound dock. There is a slight difference in configuration/shape. They try again. Worked immediately for me when I had the power cable plugged in correctly.

Posted on Sep 18, 2008

Mine started doing it as well and I think its a problems with the port that plugs into the ipod. I notice mine was chipped. So I am going to send it in and hopefully that fixes it.

Posted on Jul 12, 2008

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SOURCE: connection to sound dock for ipod is disconnected

See the Bose Sounddock pcb replacement description at http://www.chargeconverter.com/shop/connector.htm?connboser.htm

Posted on Jan 26, 2009

VOTIT
  • 2071 Answers

SOURCE: Bose Sound Dock - Opening the case

Screwed are placed in button of the base covered by rubber footings,and also you can take the front screen cover its only fitted,so you can access the amplifier screws.

Good luck...

Regards:
VOTIT

Dont forget to rate:

Posted on Jul 01, 2009

  • 1 Answer

SOURCE: Bose Portable sound dock remote not working with iPod Classic

Hi,
I have the same problem with mine. Called Bose Belgium and waiting for answer but it seems there's nothing to do.
Wait and see

Posted on Sep 22, 2009

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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Screwed are placed in button of the base covered by rubber footings,and also you can take the front screen cover its only fitted,so you can access the amplifier screws.

Good luck...

Regards:
VOTIT

Dont forget to rate:

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