Question about HP PHOTOSMART PLUS B209A All-In-One Printer
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Ok...very good. If you have problems in the future, send me a message. Kodak Products are my specialty.
Posted on Jul 18, 2008
Unfortunately, the only way to possible fix this error is to get the printhead out and reseat it. You can do that by removing the ink cartridges. Right above where the black ink cartridge was, at the top left hand corner of the printhead, if you push up towards the ceiling there should be a button that releases the printhead. You should now be able to tilt the printhead forward and pull it out of the printer. Reseat the printhead by putting it back in the printer and pushing straight back on the back wall of the printhead. It should snap into place. Replace the ink cartridges and close the printer. If the error clears, download the newest firmware from kodak.com so this never happens again.
If these steps do not clear the error however, call Kodak AiO tech support at 1800 421 6699 to get a new printhead.
Posted on Jul 21, 2008
SOURCE: phaser 8550 error 19,004.40
The printhead was installed in another machine and the codes do not match. You need to manually sync them. Here is the procedure:
Manually synchronize the Printhead and Electronics Module codes.
NOTE: The Printhead and Electronics Module codes should synchronize automatically when a new printhead is installed. If a 19,004.40 error occurs, it is possible that the replacement printhead was previously installed in a different printer. After manually synchronizing the Printhead and Electronics Module codes, be sure to test the new printhead for print quality defects.
To manually synchronize the codes;
1). Power OFF the printer.
2). Disconnect the printer from external devices (A/C power can remain connected).
3). Locate the "Factory Only" port on the electronics module (located between the PS and PE lights (Figure 1).
4). Use a Hard Disk Drive (HDD) jumper (Figure 2) to short the top two pins.
NOTE - If a HDD jumper is not available, use another conductive item, such as a screwdriver, to short the pins. Use caution to avoid contacting the surrounding frame, as this may permanently damage the Electronics Module.
5). With pins shorted, power ON the printer.
6). When printer reaches the mechanical initialization stage of the power on sequence, power the machine back OFF.
7). Remove the HDD jumper.
8). Code should now be synchronized. Power ON machine and verify the 19,004.40 error does not re-occur.
NOTE - If error persists after this procedure, attempt the procedure again, and be sure to allow the printer to complete its BIST and POST test before powering OFF in step 6.
Posted on Jul 23, 2008
SOURCE: Printhead Error
CN642A - Printhead Unit
This product is compatible with :
Hewlett-Packard OfficeJet 6000
Hewlett-Packard PhotoSmart B8550
Hewlett-Packard PhotoSmart B8553
Hewlett-Packard PhotoSmart C5380
Hewlett-Packard PhotoSmart C6380
Hewlett-Packard PhotoSmart D5460
Hewlett-Packard PhotoSmart Premium Fax
Hewlett-Packard PhotoSmart Premium Fax C309 Series
Posted on Oct 27, 2010
Tips for a great answer:
Nov 24, 2013 | Office Equipment & Supplies
Aug 07, 2013 | Kodak ESP7 PP All-In-One Printer
Mar 29, 2012 | Office Equipment & Supplies
Check the printhead carriage area:
Debris and Obstructions:
Apr 19, 2011 | Kodak ESP5250 All-In-One InkJet Printer
Nov 17, 2010 | HP cp1700 Color Inkjet Printer
Jan 27, 2010 | HP PhotoSmart C4480 All-in-One Printer ...
Dec 28, 2009 | Kodak ESP 5 Printer
Jul 20, 2008 | Kodak EASYSHARE 5500 All-In-One InkJet...
Jul 20, 2008 | Kodak EASYSHARE 5300 All-In-One InkJet...
Jul 04, 2008 | Kodak EASYSHARE 5500 All-In-One InkJet...
714 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: