Question about Miele Red Star Bagged Canister Vacuum

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Miele Red Star model S314. Cord reel is stuck. About three feet of cord is out. The rest of cord is jammed inside machine? How do I get to where the cord reel is?

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It is actually simple when I tell you, Here we go...

First, open the lid and take the bag, and hepa filter out of the machine.

With a slot screwdriver, pry the hinges of the bag door out a little and take the bag door off.

You should see one screw holding the black black panel, remove that. When that is out, you can pull the black panel off. It will give a little resistance to you, do not be afraid of breaking it, it will come off.

Next you will see 4 or 5 screws down the holes there, remove all of them and the final remaining red piece will come off. When you pull this off, it will have both the cord rewinder and the motor assembly attached to it. It will be heavy becasue of the motor. Before you pull out the cord rewinder, just have a look at it closely and you may be able to just fix it without removing anything else.

good luck with it.

Posted on Nov 06, 2010

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Our miele red star(s314i) vacuum was running great and quit suddenly. It had not been running for a very long time and just quit. Newish bag, no clogs in hose and doesn't seem overly hot. the over heated...


Ok, so if the cord test didn't fix the problem, then it sounds like either the plug has gone bad, or the switch. The plug is a very common problem to go bad, and can be caused by just simply yanking the plug out of the wall, or putting too much tension on the cord while you're vacuuming. Here's a link showing how to replace a plug on your Miele. You may purchase a plug at a Home Depot for very cheap. If this doesn't fix your problem, then it is either going to be the entire cord reel assembly that's gone bad, or the switch. The plug is the easiest, cheapest next best option, so hopefully this is your problem. Here's a link on how to change the plug out;
http://electrical.about.com/od/diyprojectsmadeeasy/ss/replacecordplug.htm

Please just use the comment field again if this doesn't fix it, and I'll walk you through step by step the more detailed process of replacing the cord reel.

Jan 17, 2011 | Miele Red Star Bagged Canister Vacuum

2 Answers

Meile red star


Hi,

Yes, this very well could be a problem with the cord reel, especially if it happened all of a sudden. There's a few ways that you can diagnosis this problem yourself. First make sure the cord is all the way reeled into the vacuum. Next find an outlet that's close, and only pull out enough cord as you have to, to be able to reach the wall outlet. After you've plugged the machine into the wall, use one hand to slowly pull more cord out of the vacuum, and use the other hand to continuously turn on and off the vacuum pushing the foot pedal that controls the main switch. Slowly pull the cord out, and turn the vacuum on and off, on and off, on and off.

At any point while you were doing this did the vacuum come on, even for a very short time? Did it even make a noise like it was trying to start? If you heard a noise, or the vacuum even came on for a time, then this definitely indicates that you have a bad cord reel.

If it didn't make a noise or come on, you still may have a cord reel problem, but you'll need to take the machine apart to further diagnosis it at this point. A simple continuity electrical tester will be needed to test the cord reel.

Here's a very detailed repair instruction that I left for a similar model Miele on Fixya already. The model that you posted the repair under is a Miele Red Star which is an S314i, the model I repaired the cord on was actually a S514. The cord repair on both of these models is identical however, except your Red Star actually has two screws that need to be removed from the variable speed control box, the S514 only has one. Otherwise, it's almost completely the same repair. If you need to purchase a cord reel for your Miele, here's a direct link to the Miele S300 series cord reel that goes with your Red Star:
http://www.govacuum.com/miele-cord-reel-s300-series-06777540.html

Even better, if you purchase the cord reel from GoVacuum, you have 60 days after the purchase that you may return the cord reel to us if that wasn't the problem (we do test all the returns to make sure that they weren't damaged when being installed), and as long as the cord reel is returned undamaged, we give you a full refund, we don't believe in restocking or shipping fees. Better yet, we even include a return label with every order that you may use for free to avoid return shipping charges.

If you find that the cord reel is not the problem, that can only leave one of three things; the switch, the motor, or the pc control board that's on your motor. In 10 years of fixing Miele vacuums however, I can safely bet that it's your cord reel.

Anyways, here's the link to step by step instructions on how you can remove the cord to test it, as well as replacing it. If you have any questions, please feel free to use the Clarification or comment form here on Fixya, or contact us by phone. If this was helpful to you, please be so kind and rate my repair as helpful by clicking the thumbs up icons at the top of the page. Thanks so much!

How to Test & Change a Miele Cord Reel:
http://www.fixya.com/support/t2281026-miele_s514_will_not_come

Chris J.
GoVacuum

Apr 06, 2010 | Miele Red Star Bagged Canister Vacuum

2 Answers

Miele just stopped working?


Hello,

When a Miele canister just stops working all of a sudden, it's usually a pretty clear indication that either you have a bad cord reel, or a bad switch. I would say that in 60% of Miele repairs that I do with this problem, the cord reel has gone bad.

One easy thing that you can try to see if the cord is bad, is put one hand on the on/off switch, and the other hand grab the cord (making sure it's fully retracted inside the canister). Now pull the cord out slowly with your one hand, while continously turning the switch on / off, on / off. Keep pressing the switch on and off while pulling on the cord. Usually if the cord reel has gone bad, then you may hear the vacuum attempt to start, or even turn on while you're pulling on the cord. The cord reels in Miele use a metal spring inside that makes connection with the rest of the vacuum. Over time this spring will start to loose it's strength, and eventually will get so bad that it no longer makes contact with the rest of the vacuum. By pulling the cord out slowly and pressing the on / off switch, a lot of the times the spring will make connection somewhere, and the motor may turn on temporarily.

If this happens, this indicates your cord reel needs to be replaced. I have done a detailed repair here on Fixya on how to replace the cord on a Miele canister vacuum that you may read here;
http://www.fixya.com/support/t2281026-miele_s514_will_not_come

If you can't get the vacuum to turn on at all, this can only mean a few things. First the cord reels spring is gone completely, and wont make any connection with the rest of the vacuum, and you'll still need to replace it.

It also can mean that just the plug that plugs into the wall is bad, is your plug bent, or no longer straight on either prong?

It can also mean that your motor has gone bad. This however is usually the least likely of all the problems. The Miele motors are almost bullet proof, and typically last 20 years. I can count on one hand the number of Miele motor replacements I've ever done in 10 years of fixing vacuums.

I can try and help you diagnosis this further if my suggestions didn't help you. Please use the clarification request that you see here on this page to ask me a question. Please just let me know what happened when you tested the cord out as I suggested above. I really hope this was helpful to you. If you found this to be helpful, please be sure to rate the repair as helpful to you by clicking the thumbs up icon. I really appreciate that.

Chris J.

Mar 21, 2010 | Miele S318 Bagged Canister Vacuum

1 Answer

Miele s314 red star-motor stopped working-on/off switch broken?


Most likely the problem is with the cord winder. This is the most common problem with Mieles. It is actually the most common problem with any vacuum with a cord winder. A Miele repair center should not change you to look at the vacuum and tell you what is wrong with it. The Red Star was a great model and if the powerhead is still in goood condition I would get the vacuum repaired. If it is the cordwinder they can usually be repaired and it should cost about $75.00. If you need a new cord winder this will cost about $150.00. The top piece can be pryed off, however if it feels like it is switching than it is not jammed.

Oct 08, 2009 | Miele Vacuums

1 Answer

Cord/recoll/turn on


This is a tricky problem and if your are not mechanically skilled can destroy your cord reel. Basically the reel spring has collapsed inside and you need to install two washers to help push the contacts back into place. Take the entire unit apart and look at the cord reel, the part of the reel directly nearest the unit is where you want to put the two washers. It looks like a spigot, pu two washers on that and put back into place. This is one way to fix the unit. The other way is way more involved and requires vacuum experience

Jun 12, 2009 | Miele S514 Solaris Bagged Canister Vacuum

1 Answer

Miele vacuum cord reel question


I had to take off the cord reel and clean the contacts inside it. I also bent the contacts out since they tend to wear down after time.

Jan 23, 2009 | Miele S514 Solaris Turbo Plus Vacuum

1 Answer

Power Issue


Could be the cord reel causing the problem. Sometimes the contacks on the inside of the reel loose contact and won't conduct. If this is the problem, then you will have to replace the reel cord asm. Part # 06777540, may cost about $150 approx.

Jan 02, 2008 | Vacuums

1 Answer

Cord winder not working


Most times you will have to replace the cord rewind. Sometimes just the cord, but usually there is a problem with thr reel contacts. But now that the spring has unwound, you will have to replace it. You will need model number rather then Red Star.

Aug 07, 2007 | Miele Red Star Bagged Canister Vacuum

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