Question about Microsoft Xbox 360 Console

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I keep cleaning my disk but my xbox said I need to keep clean the disk and i dont know what to use.

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I had the same problem with my disk and i had to replace my disk as a result of the disk needing to be cleaned. But if you do not wish to buy a new disk try going to the video store and asking them if you could borrow a disk cleaning clothto clean your disk. And if that fails aswell try not playing your failed disk game for 5 days+. =]

Posted on Nov 07, 2010

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Posted on Jan 02, 2017

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1 Answer

Xbox 360 makes 2 vibrating weird noises then it say open tray and wont read the disk help please


Well it seems your eye in your disc drive is either damaged or need to be cleaned. Two ways can help you just send it in to Microsoft and they will clean it or fix the eye Or if you feel brave enough open it up yourself and manually clean with a cutip gently. You will need a guide it probably be best if you use youtube for guide. I dont recommend you open it though it could be bad if you dont know what your doing so, just send it in.

Aug 11, 2011 | Microsoft Xbox 360 Console

1 Answer

It keeps saying please clean disc when it is clean and when i clean it itstill says clean disc but it works sometimes


if your getting error clean disk it probably has to do with the eye of the xbox inside the machine that reads the disk there is most likely dust on the eye you can try a cleaning disk let me know how it works for you

Oct 27, 2010 | Microsoft Xbox 360 Console

2 Answers

How do i clean xbox 360 len?, xbox keeps saying my disk needs cleaning, the disk is spot-less, after 3/4 of an hour (appox), it loads the game. Thanks.


If your Xbox 360 will not play your games this is because of the sensors on the back of the drive overheating it is not normally the laser.

Luckily you can fix this yourself and get back to your games and to do this you need the proven Xbox 360 Repair guide.

Or you can send it in and they will fix it for you the repair will take about 4 weeks.

You can use the recommended guide to fix this and get back to gaming.

Feb 24, 2010 | Microsoft Xbox 360 Console

2 Answers

My xbox wont read any movies or games it just keeps telling me to open the tray and i dont no what to do


This has been a problem with some 360s and it is usually the disk drive itself, if the game loads on a different 360 but yours won't, this is the case. If under warranty call xbox. if not you would need to replace it yourself or buy a new xbox. Their are various websites selling the drives.

Feb 17, 2010 | Microsoft Xbox 360 Console

4 Answers

Xbox is not reading any discs, says open tray


Open tray error is common, even more so on Samsung drives.

To fix this you usually really need to open your xbox360 so you can get to the disk drive so you can open it for a self serice. BUT first try to fix it with a laser cleaning kit, they dont cost much to purchase and you can get them from most electronic shops and also ebay.

If a cleaning kit did work then the problem may be your tracks, the disk spin head or the belt that moves the tray.

Once you have your xbox360 opened (lots of good video guides on youtube on how to open the xbox360) you will have to open your disk drive.

When its open, clean the left and right tracks, they can get gummed up with dust, and even tar if the unit is from a smokers home, when the tracks are dirty, it can stop the tray going in all the way then games dont play. Also if the spin head is dirty (the plate the disk sits on to spin the disk) then it does not grip the disk fully and thus does not spin at full speed, giving you read error. Finally the belt inside the drive can be removed and can be boiled in water for a minute or to, this cleans it and brings it back to its original shape, this helps the belt regain lost grip and can also fix this error your having, but belt problems are more for samsung drives.

You should use rubbing alcohol to clean the internal comonents of your drive without causing any damage, you could even clean the laser yourself using a high quality kitchen roll sheet or micro fiber cloth, with rubbing alcohol and gently pass it over the lens to clean it. Once you have done all this, close everthing back up and see if the problem is gone.

If your still having problems then chances are you need a new laser for your drive.

The following youtube video may help you http://www.youtube.com/watch?v=6GLS1dndQLU

Let me know if you need more help.

Jan 02, 2010 | Microsoft Xbox 360 Console

2 Answers

My xbox keeps sya the disk is unreadable and i


Your xbox sensor is either dirty or broke this will make it not read any disc you can either buy a new one for about 40-50 dollars or you can open it up and clean the sensor or if it is cracked i would recommend getting a 360 elite for 300 dollars

Dec 23, 2009 | Microsoft Xbox Console

1 Answer

Every 10 minutes it freezes up.


try a different game and see if problem persists. Is your Xbox getting hot?? Clean the vents or move to a spot where it gets more circulation. also clean your player with a cleaning disk. try these first before you start adjusting settings or taking it apart. is your warranty still good? Just a few ideas for you.

Aug 30, 2009 | Microsoft Xbox 360 Console

1 Answer

Disk dont read?????


You need to clean the disk. If it is clean just try to put the game in a couple more times then it might work. If you still have the reciet you can go to the game store where you bought it and they will replace it.

Apr 27, 2009 | MTV Games Rock Band Bundle for Xbox 360

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