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I keep getting a creating helper failed error on my screen. Whats the problem?

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It is a problem with Visual Basic and not being able to back up a file. Here is a fix but it may not mean much!
"You can try removing the VBA from inventory and then deleting its folder on the vmfs. The VBA will be recreated on the next backup.
If that doesn't work or you are unsure on how do that then I would suggest opening a ticket with support and they will look further into your issue.
You can do that from the web site ( SUPPORT -> Contact Support )"


In other words, try running CHKDSK/F after downloading the latest updates for your OS. CHKDSK/F will fix any errors at the place where the backups are being made on your hard drive.

Hope this helps.

Posted on Nov 05, 2010

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