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Paper in scanner works (copying) but when using printer, paper rolls through but no printing. New print cartridges are in place

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  • driley15 Nov 06, 2010

    I'm new at this

  • driley15 Nov 06, 2010

    Yea I got it to work with my daughters help. Thanks for your help.

  • driley15 Nov 08, 2010

    My daughter was able to help me fix the problem

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Hi. May i know the model and brand of your printer? Is there any error message?

Posted on Nov 06, 2010

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Hi! As a first course of action I strongly suggest that you run CLEANING process. The printer may be clogged and running the process can help you out on the printing jobs. Hope this helps and thank you for using FixYa!

Posted on Nov 05, 2010

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I have an hp 3150 all in one printer. Every time I turn it on to print a document it prints a test page. I am out of color ink so it doesn't print the additional numbers and lines to align the printer. I...


I know your problem and i want to know that have you changed or refill your cartridge?.

if yes
place one plain paper in the tray.
it will print the test paper
print it and place it on the scanner with the printed side down.
press the scan button from the printer
printer will blink the light for some time and stop blinking
now it didn't print test print every time you print

thanks

Jun 26, 2010 | HP PSC 1315 All-In-One InkJet Printer

2 Answers

Epson cx3200 printer has printing problem


Hello cockie ,

You can diagnose most problems by checking the control panel LED's for ink out, paper-out or copier problem.
If a problem occurs while you're printing, you'll see an error message in the progress window on your computer.
It may also be helpful to try running a printer nozzle check.

See the following message problems and solutions:

Error Message Probable Cause No color or black ink cartridge - - >
Press the Color Copy button to install a new ink cartridge.
The indicated cartridge is not installed or it is installed incorrectly. Color or black ink out - - >
Press the Color Copy button to begin replacing the ink cartridge.
The indicated cartridge is out of ink Ink cartridge error - - >
Press the Color Copy button to begin replacing the ink cartridge.
There is something wrong with the ink cartridge. Paper jam or misfeed - - >
Press the Color Copy button and clear the paper jam by hand if necessary.
Paper is jammed. Press the Color Copy button to clear the jam.
See the User's Guide for more troubleshooting tips.
Paper out - - >
Load paper in the sheet feeder and press the Color Copy button.
Paper is out. Load paper in the sheet feeder, then press the Color Copy button to continue printing. Scanner unit open - - >
Close the scanner unit.
Scanner cover open. Carefully lower the scanner cover and press it down until it clicks securely into place. Scanner error - - >
See your documentation and call Service if necessary.
Press the On button to turn off the EPSON CX3200. Check the transportation lock and unlock it, if necessary. Turn on your EPSON CX3200 again. If the error message still appears, contact your dealer or EPSON. Printer error - - >
See your documentation and call Service if necessary.
Press the On button to turn off the EPSON CX3200, then press it again to turn it back on. If the message still appears, contact your dealer or EPSON.

Mar 23, 2008 | Epson Stylus CX3200 All-In-One InkJet...

1 Answer

Paper rolls up


You have a humidity issue with your paper. Buy or open a fresh **** (sealed) and try printing again. If your paper is stored in a cool place move it to a warmer area. Paper tends to pick up moister over time, especially when cold and will curl when printing. The paper is actually steaming when it hits the fusing (heating) section in the back of the printer. The curl is because one side of the page is drying faster than the other.

If you have a case of paper and open a fresh **** with similar results, buy a new **** and try again. When selecting your paper buy good reliable paper. I recommend "HP Office" branded or better. I say stay with HP Brand paper as it's manufactured to a tight quality standard than most and is a "known good" paper. STAY AWAY FROM STORE BRANDS as they go out on low-cost bids and the quality varies widely on whoever got the contract this time.

As a more positive note, If you use a good paper in your printer, your drum cartridge (expensive) and toner cartridge (not cheap) will actually last much longer. You'll save more (much more) in the long run.

Hope that helps you.

"A little free help from a tech fixing 10 to 15 printers a day for 13.5 years."

Aug 18, 2008 | Brother HL 5250DN Laser Printer

2 Answers

Incomplete printing of black text


try this.
OK, Canon will hate me for posting this.

1. Remove ink cartridges
2. Remove print head
3. go to sink or tub (stainless steel, not plastic type), pick up a roll of paper towel on the way.
4. Fold several layers of paper towel and place on flat surface.
5. Run hot water until HOT!
6. Turn hot water back to a dribble.
7. Run the dribbling hot water through print head, be careful not to wet the gold contacts.
8.When water running through print head is clear, place print head on paper towel.
9. Repeat number 7 and 8 until no colour shows on paper towel.
10. Gently DAB print head (DO NOT WIPE) inside and out with dry paper towel until dry.
11. I normally replace print head after drying, but you may wish to let it air dry overnight.
12. Replace print head in printer and install cartridges
13. Start printing.

I do this to all 4 of my Canon printers every 6 months or so.

If any colour fails to print after this process it means your print head probably needs replacing.

Jun 30, 2008 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Canon Pixma iP2000


try cleaning the print head as follows, otherwise a new print head.
OK, Canon will hate me for posting this.

1. Remove ink cartridges
2. Remove print head
3. go to sink or tub (stainless steel, not plastic type), pick up a roll of paper towel on the way.
4. Fold several layers of paper towel and place on flat surface.
5. Run hot water until HOT!
6. Turn hot water back to a dribble.
7. Run the dribbling hot water through print head, be careful not to wet the gold contacts.
8.When water running through print head is clear, place print head on paper towel.
9. Repeat number 7 and 8 until no colour shows on paper towel.
10. Gently DAB print head (DO NOT WIPE) inside and out with dry paper towel until dry.
11. I normally replace print head after drying, but you may wish to let it air dry overnight.
12. Replace print head in printer and install cartridges
13. Start printing.

I do this to all 4 of my Canon printers every 6 months or so.

If any colour fails to print after this process it means your print head probably needs replacing.

Jun 28, 2008 | Canon PIXMA iP2000 InkJet Printer

5 Answers

Cartridge problems


Clean the heads, printer is not reading new cartridge or refilled cartridge. You may also have a paper jam if alignment is affected. Check for little jams, post back if no go lilacgerry xxx

Dec 28, 2007 | Lexmark X4270 All-In-One InkJet Printer

1 Answer

Printer problem


Does the line appear while copying or printing ?

To isolate the issue try to print a self test page :

1. Press and hold the Cancel button and then press the Start Copy Color button.

2. Release both buttons. The self-test page prints.

If you see lines on the test page then the issue is with the cartridge or cartridge contacts. Clean the cartridge and cartridge contacts inside the printer.

rRemove both the cartridges. Using a clean, dry lint-free cloth (a coffee filter works well), wipe the cartridge contacts, from the top to the bottom. The contact area of the cartridge should be rubbed briskly to remove the waxy lubricant material from the gold contacts.
The contacts inside the printer may also require cleaning. Using a clean, dry, lint-free cloth. Gently wipe the contacts, from the top to the bottom.
Reinsert the cartridge and print. If the issue issue persists replace cartridge(s).



If you do not see lines on the test page. Place the same test page on the scanner glass and make a color copy. If the lines are on the copied Image the issue is with the scanner glass.
clean the scanner glass :

Clean the glass and scanner backing
  1. Turn off the all-in-one.
  2. Unplug the power cord from the wall outlet.
  3. Unplug the power cord from the back of the all-in-one.
  4. Raise the lid.
  5. Clean the glass with a soft dry cloth, or a sponge slightly moistened with non-abrasive glass cleaner or water. CAUTION: Do not use abrasives, acetone, benzene, or carbon tetrachloride on the glass; they can damage it. Do not place or spray liquid directly on the glass; the liquid might seep under the glass and damage the device.
  6. Dry the glass with a chamois, cellulose sponge or soft cotton cloth to prevent spotting.
  7. Clean the white scanner backing with a soft dry cloth or sponge slightly moistened with water, and allow it to dry.
Try a blank copy
  1. Plug the power cord back into the wall outlet.
  2. Plug the power cord into the all-in-one.
  3. Turn the power on.
  4. Close the lid; do not place any paper on the glass.
  5. Load paper in the paper tray.
  6. Do either of the following:
    • Press Start Copy Black to start a black-and-white copy job.
    • Press Start Copy Color to start a color copy job.
  7. If the output is a full/half-black page, or has vertical black lines, the product needs service or contact HP for in warranty replacement.
Thank you .
Silan

Dec 20, 2007 | HP Photosmart C3180 All-In-One InkJet...

1 Answer

Red streak poor color


If streaking is occurring only at the bottom of the page (i.e. the last area to print as the paper is fed beneath the print head), the problem may be due to improper curl of the paper. Many inkjet printers (Canon especially), rely on a slight curl of the paper so that it is "bowed" when it travels beneath the print head.

To see if this is the problem, gently roll a sheet of paper so that the print side is on the outside of the roll. When you place the paper in the feed area, it should have a very slight bow so that the center of the print side is slightly raised off the surface, while the edges are on the surface.

Also, make sure you use only OEM (Canon) cartridges. There is not a single "compatible" cartridge in the world that won't screw up your Canon print head. Take my word for it (and I DON'T work for Canon), you must use only Canon cartridges.

Dec 07, 2007 | Canon i850 InkJet Photo Printer

1 Answer

Paper jam?


Check Paper light flashes but there isn't a paper related problem The check paper light may also flash if there are other problems. Verify the following conditions:
  • Verify that the print cartridge door is closed.
  • The print carriage may be jammed, follow these steps to correct the problem:
    1. Open the print cartridge access door. If the print carriage can move, it should move to center. If the print carriage stays all the way left, unplug the power cord and then plug it back in. This will reset the unit and may allow the print carriage to move from the left.
    2. Disconnect the power cord from the all-in-one.
    3. Remove both print cartridges.
    4. Move the print carriage left and right slightly to verify that the print carriage will move freely. If the print carriage will not move freely, check for obstructions.
    5. Close the print cartridge access door.
    6. Plug the power cord back in.
    7. After the all-in-one initializes, the print cartridge light will flash. Open the access door and install the print cartridges.
    8. Close the print cartridge access door. If the problem returns, remove the print cartridges and wipe the electrical contacts before reinstalling them.
  • Try to make a copy. If the all-in-one pulls in paper but cannot make a copy, there may be a problem with the scanner mechanism. Contact HP for assistance.

Nov 01, 2007 | HP PSC 1410 All-In-One InkJet Printer

2 Answers

Aligning printer after new ink cartridge inserted


SOLUTION: Start the cartridge alignment by performing a series of button presses from the front panel of the product.
  • HP PSC 1200 and 1300 series:
    1. Turn on the HP PSC 1200 or 1300 series product.
    2. Disconnect the USB cable from the all-in-one.
    3. Press the sequence of front panel buttons below to start the print cartridge alignment process. The button-press sequence must be completed within ten seconds. It might take several tries to complete the sequence within ten seconds.
      1. Press and hold Cancel .
      2. While holding Cancel , press On .
      3. When the Check Paper and Check Print Cartridge lights begin to blink simultaneously, release both buttons.
      4. Press Cancel again.
      5. Press Copies .
      6. Press Paper Type .
      7. Press Color Start Copy . The alignment page will begin printing. If the alignment page does not print, repeat the button-press sequence in this step.
    4. When the alignment page has printed, place the page face down on the scanner glass and press Scan . The alignment is complete when the On light stops blinking.
    5. Reconnect the USB cable.
CAUSE: This can occur if the cartridge alignment is canceled or times out without a valid print cartridge alignment stored in memory.

Oct 29, 2007 | HP PSC 1350v All-In-One InkJet Printer

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