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Cannon Power Shot SD750 Lens error, restart camera

Turn the camera on, it says, lens error, restart camera

Any suggestions, w/out paying a fortune, I don't have, to get it fixed?

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  • milton_0321 Jul 20, 2008

    I Turn the Camera on and it makes a weird, buzzing sound than the screen goes black, and on the bottom left corner it says "lens error please restart the camera" than it goes off

  • wkralph Aug 05, 2008

    lens will not open. Lens error recorded

  • vnovak Aug 07, 2008

    After only 4 months, and no receipt to be found, I find myself in the same situation with the "lens error". My local camera shop cannot help, it has to be sent into Canon. I have not sent it to Canon yet since I cannot find my receipt and the warranty won't cover it. The warranty is only good if they find it to be a manufacturers error, but I think there is a little sand in it. I have tried to take the cover off to blow the sand out but the front doesn't come off easily so I put it back together for fear of ruining it more. If anyone has any suggestions on how to fix it, please share.

  • Anonymous Sep 03, 2008

    I Turn the Camera on and it makes a weird, buzzing sound than the screen goes black, and on the bottom left corner it says "lens error please restart the camera" than it goes off

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My camera was doing the same thing! it would say lens error and the lens wouldnt go back in the camera. so i started to read up online and a lot of websites said to basically just beat the **** out of your camera. at first i was hesitant to doing so because i was afraid my camera would brake or much more worse problems would happen... well i started to get really frustrated bc i havent been able to use my camera for months and i wasnt planning on spending money on a new one or getting this one fixed. so i just started slamming my camera on the computer table and before i knew it turned on! if i knew thats what i had to do for months then i would have probably thrown it at the wall or something but now its works so try abusing it xD haha!

Posted on Aug 20, 2009

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  • bryan_joe
    bryan_joe Jun 14, 2012

    yep, same here. Read this comment, figured I had nothing left to lose, and whacked it on the desk a few times. Did some jiggling of the lenses too. Works great now!

  • John Higgins
    John Higgins Nov 30, 2013

    'Same here. Tap, tap tap (vs. BTS) the lens against table and the lens retracted. Fixed!

  • Janani
    Janani May 22, 2014

    great i got mine working too after shaking it and tapping gently couple of times on the lens. thanks!

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Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

Hope the advise is useful. Please do not hesitate to let me know if you need any further assistance.

Regards
Andrea

Posted on Sep 09, 2010

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I was to getting that same "lens error please restart the camera" so i unscrewed the main covers but did not see anything unusual or broken inside, so i opened up a notebook for cushion, set it down flat on my desk and started slamming down the camera against it, slamming it down on the screen side seemed to do the trick, it now turns on, who would of thought... =)

Posted on Sep 27, 2009

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I agree with everyone else. My SD750 locked up with the lens in the open position, and I got the message: lens error, restart camera. I turned it on and off a few times, and looked for a reset button - no luck. Then I did a web search and read the posts here.
I gently tapped the camera on the surface of a desk about3 or 4 times. Problem solved.

Posted on Jul 27, 2010

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Yea i just did the same thing and works only when i use restart method but it works!!!! BEAT THE **** OUT OF YOUR CAMERA.. i threw agianst my bed

Posted on Mar 07, 2010

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Fantastic,.... i have a canon powershot sd750,.. for last 2 week i had a problem that "lens error, restart camera",.. on reading this solution, i put my camera on the pillow little faster, when it get starting, i tryed 3 to 5 times, my camera work's,.... thank all,...
by
Karthi2525,...

Posted on Jun 02, 2010

I hve a canon power shot S1 IS camera.. my view finder has no picture and the memory card is empty

Posted on Jun 22, 2008

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Lens error please restart camera


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Welcome to Fixya, Getting message of "Lens error" occur if you hold the lens while it is in motion or when using it in a location with excessive dust or sand in the air. I have here some troubleshooting for you to fix this kind of error.

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