Question about Dymo Office Equipment & Supplies
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Posted on Jan 02, 2017
DYMO labelwriters use patented labels, anything else would not be recognised by the system. For help - call DYMO support from your country.
Posted on May 05, 2009
There is a small thumb screw under the paper guide that has an adjustable stop to hold the paper. If you load it correctly, you should have one on each side to guide the paper into the printer. Also, the machine has either a roller or a bar to hang the labels on, correct? The bar has an adjustable stop to keep the roll from moving around while you print. You may want to setup the media sensor about 1 cm from the left of the printer to make it less subject to this type of error. They come from the factory very close to the edge of the paper to allow for some card printers to work well out of the box. Most people use labels and this is not necessary. I hope I have given you some helpful information.
Posted on May 29, 2009
You probably didn't damage it, it sounds like you may have knocked loose the thermal printing portion (which is the most important part). There is no easy way for you to repair this but Dymo will usually do it for free under warranty. Their phone number is:
Posted on Jun 25, 2009
Uninstall the software and disconnect the printer from your PC. Then reinstall version 8 of the Dymo Software (without the printer connected) and connect the printer when prompted by the software.
Make sure you are using version 8 of the dymo label software - it is compatible with Windows 7.
Posted on May 06, 2010
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