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I no longer have the disk to add my 7210 all-in-one to my pc after experiencing virus problem and having to remove all programs. Is there a way to download the disk info.?

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  • lil1 Jun 15, 2008

    The download was for a processor which did not relate to my issue. However, visiting other pages, reading the comments, solutions, and the antiochpc, the information I needed was provided.

    Unfortunately, I didn't access this information until after I provided a rating for the solution. So, Instead of inappropriate, I would say the problem was solved.

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  • HP Master
  • 1,314 Answers

Download your version of the software from here:

http://tinyurl.com/49uq5a

Posted on Jun 14, 2008

  • Kevin Shafer
    Kevin Shafer Jun 15, 2008

    Yeah thanks. The link I provided went straight there.

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Can't get picture to scan


try doing this procedure to fix the issue.....


To perform a clean installation of the KODAK AiO Home Center software, follow the instructions below:

1. Disconnect all USB devices from the computer, including the Kodak EasyShare all-in-one printer.

2. Uninstall the KODAK All-in-One Printer Software:
    a. In the Control Panel, select Add or Remove Programs (WINDOWS XP Operating Systems) or Program and Features (WINDOWS VISTA Operating Systems).
    b. Select one of the following software programs from the list of currently installed programs, depending on which one appears in your list:
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      • KODAK All-in-One Printer Software
      • Kodak EasyShare 5000 series all-in-one software
    c. Click Change or Remove (WINDOWS XP OS) or Uninstall (WINDOWS VISTA OS).
    d. When the Install Wizard appears, click Next.
    e. Depending on the issue(s) you are experiencing, do the following:
      • If you are experiencing errors with KODAK EASYSHARE Software, such as a tri-code, in addition to errors with KODAK All-in-One Printer Home Center Software, select Remove, click Next, and follow the on-screen instructions for removing the software.
      • If you are not experiencing errors with KODAK EASYSHARE Software, select Modify to uninstall only KODAK All-in-One Printer Home Center Software, then click Next.
    f. In the Custom Setup window, select Remove from the drop-down menu for the Kodak All-in-One Printer, and click Next.
    g. In the Ready to remove the program window, click Next.
    h. In the Uninstall Complete window, click Continue.
    i. Restart the computer.
IMPORTANT:
    • If you selected Modify and only uninstalled the KODAK All-in-One Printer Software and did not uninstall the KODAK EASYSHARE Software, continue to Step 4.
    • If you selected Remove and uninstalled both the KODAK All-in-One Printer Software and KODAK EASYSHARE Software, continue with Step 3.

3. Run the Clear Utility to delete any previously installed KODAK All-in-One Printer Software components:
    1. Got to www.kodak.com/go/clear to download the Clear Utility for KODAK EASYSHARE Software.
    2. Select your operating system from the drop-down list and click the Download button to save the file to your desktop.
      Note: If the status indicator on the Clear Utility stops, check the taskbar on your computer for an active security program. If a security program appears in the taskbar, it may be prohibiting the Clear Utility from running. You must allow the Clear Utility to run on your computer before you can continue.

4. Delete the files and folders that can interfere with the installation.
    For WINDOWS XP OS, delete:
      • Printer folder in C:\Program Files\Kodak
      • Both the Eastman Kodak Company and KDS_Kodak folders in C:\Documents and Settings\All Users\Application Data
      • Kodak 5000 Series AiO folder in C:\Documents and Settings\All Users\Application Data\Kodak
      • Printer folder in C:\Documents and Settings\All Users\Application Data\Kodak\EasyShareSetup

    For WINDOWS VISTA OS, delete:
      • Printer folder in C:\Program Files\Kodak
      • Eastman Kodak Company folder in C:\ProgramData
      • Eastman Kodak Company folder(s) in C:\Users\your name\AppData\Local
5. Run Disk Cleanup:
    1. Open My Computer.
    2. Right-click Local Disk (C:) and select Properties.
    3. Click the Disk Cleanup button.
    4. When the Disk Cleanup for (C:) window appears, select the Temporary Internet Files, Recycle Bin, and Temporary Files check boxes.
    5. Click OK , then click Yes to delete all files and begin the Disk Cleanup.
    6. When the Disk Cleanup is finished, click OK in the Local Disk (C:) Properties window.

6. Shut down all background applications.
    1. Select Start > Run.
    2. Type msconfig in the Open field, and click OK.
    3. Select the Startup tab.
      IMPORTANT: If not all the applications in the Startup Items list are selected, write down which applications are selected so you know which ones to turn on again later.
    4. Click Disable All , then click OK .
    5. When prompted, restart the computer.

7. After the computer restarts, install the latest version of the KODAK All-in-One Printer Software as a free download from the Kodak Web site at www.kodak.com/go/downloads.
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8. Before restarting the computer again, turn on the background applications.
    1. Select Start > Run.
    2. Type msconfig in the Open field and click OK.
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    4. Under Startup Items:
      - If only some items were originally selected, select the check box in front of the items that you noted in Step 5-c.
      - If all background items were originally selected, click Enable All, and click OK.

9. Restart the computer.

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