Question about Dyson DC17 Animal Bagless Upright Cyclonic Vacuum

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The brush is spinning out of control. - Dyson DC17 Animal Bagless Upright Cyclonic Vacuum

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  • karen_r_hane Nov 07, 2010

    Already did that. The brush still spins out of control - super fast.

  • karen_r_hane Nov 08, 2010

    could you please give me a part number and url to order it from?

  • karen_r_hane Nov 10, 2010

    Please give me the part number and a URL to order the rheostat from. Once I have this, I will accept this question as complete.

    Thank you.

  • karen_r_hane Nov 10, 2010

    This is the answer I received from Shiela5
    "It seems that the rheostat for the brush has shorted. It needs a replacement. Please have it replaced with an exactly the same one. (Rheostat is the one that controls the speed of the brush rotations.) ". I would like to know what the part number is and if there is a URL or webpage I can order it from.
    Thank you.

  • karen_r_hane Nov 10, 2010

    micromatikal with your group says there are no rheostats on a dyson.

    micromatikal 4 hours ago
    "TO my knowledge Dyson's don't have Rheostat's... still looking for you here... Will have a post here in a moment with the part I think it is.."

    Tim

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What part were you trying to order, I can't see that portion of the conversation? I can track it down for you...

Also, when you say spinning out of control.. this happens even when it is on the floor, it just spins like crazy, not a regular controlled spin?

Thanks, just reply to my answer and I can help and find the part..

Tim

Posted on Nov 08, 2010

  • Tim Grayson
    Tim Grayson Nov 10, 2010

    TO my knowledge Dyson's don't have Rheostat's... still looking for you here... Will have a post here in a moment with the part I think it is..

    Tim

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Karen,
It seems that the rheostat for the brush has shorted. It needs a replacement. Please have it replaced with an exactly the same one. (Rheostat is the one that controls the speed of the brush rotations.)

Posted on Nov 07, 2010

  • Rinoo Kumari Nov 11, 2010

    Sorry about that. Actually, I have been trying to locate eversince you asked for it, but I cant as I happen to be in India. That you can do better being in the US.

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Remove the brush assembly from the base unit and check the condition of the drive belt. Check the brush end bearings for wound-up thread, hair, and other debris. Place the brush back without the belt--it should spin freely. Reinstall the belt if it is in good condition and check for motor running of the brush. If it seems weak, replace the belt. Hope this helps!

Posted on Nov 07, 2010

  • Angelito Rabago
    Angelito Rabago Nov 07, 2010

    The end clips on the roller brush are keyed so they can only go into the retainers one way. Remove the belt and check to see what the orientation of the end pieces should be in order for the brush to seat on the vacuum body and mark an alignment if necessary. Remove the brush, add the belt and replace the brush in the vacuum with the roller retainers in the proper position. You may have to stretch the belt a bit, but it should fit in.

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Hello,

When a Dyson DC07 roller brush does not spin, it can only be caused by one of two problems.

The Dyson DC07 uprights use a clutch mechanism to control the brush spinning when you change the floor / carpet switch. When the brush doesn't spin, it's caused either by the clutch or roller brush gone bad. Most other uprights use a belt to spin the roller brush, and if something is stuck in the roller brush it will cause the belt to break. Dyson vacuums however will make that awful grinding noise rather then breaking the belt.

I'll be happy to walk you through step by step on how to diagnosis this problem and find out which one of these two parts is bad on your vacuum.

Step 1. Make sure the vacuum is unplugged. Then turn the vacuum upside down so that the brushes are facing up. It's easiest if you put the head of the vacuum on top of a bench, or counter top. This is how the vacuum should look:

b45ef25.jpg
Step 2. You see on the bottom of the vacuum 3 plastic screws that are usually the same color as the vacuum cleaner. If you're vacuum is purple, the screws will also be purple. Use a flat head screwdriver, and turn each of the 3 screws a half of a turn, counter clockwise to loosen then. After each screw has been turned (you don't need to remove the completely, just a half of a turn is all), simply pull upwards on the bottom plate to remove it.

13bda0c.jpg

Step 3. You should now be able to see the roller brush exposed. You'll now need to remove the roller brush. This will take some patience, and some work in order to get this brush out of the vacuum. There is a special tool that has been designed to help you get the brush out easier. I would try getting the brush out first before buying this special tool. The easiest way is to use a flat head screw driver and pry the belt up while pulling up and out on the brush. With some patience and some maneuvering, you'll be able to get the brush out of the vacuum. Here's where you should put the flat head screw driver on the brush:

9665ae3.jpg
Step 4. Once you get the brush out of the vacuum cleaner, it's time to test it. Use your finger tips to hold just the end caps on the very end of the roller brush. While holding just the end caps, use your thumbs to try and spin the roller brush. Does the brush spin freely? It should rotate completely several times on each spin. If the brush doesn't spin, or you feel some kind of resistance to the brush spinning, then this indicates that your roller brush has gone bad. Here's a picture of how to test the brush:

3a76171.jpg
If the roller brush went bad, then you'll need to purchase a new one. Here's a direct link to the roller brush your machine uses on our website GoVacuum.com:
http://www.govacuum.com/dysondc07.html


If the brush however was able to spin freely, and it spun multiple times on each spin, this indicates a little more serious problem of the clutch itself has gone bad. The clutch replacement repair is a much longer, more challenging repair to do. There is a very helpful video on how to replace the clutch below so that you may follow step by step instructions on how to change it. It was really helpful for me the first time I did this repair.

If you need to replace the clutch, here's a direct link to the clutch your Dyson DC07 uses on our website:
http://www.govacuum.com/dydcclasfore.html

Here's the video on how to replace the clutch:



When the brush stops spinning it can only be one of these two problems. This clutch mechanism was so problematic that Dyson removed it on the second series of the DC07 models. I hope that this repair was helpful in diagnosing your problem. If you have any questions about the diagnosing, or the clutch change, please feel free to use the Clarification Request form here on the Fixya repair page. If this was helpful you, please be sure to rate my repair as helpful by clicking the thumbs up icons.

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Here's how you can replace the belt on your Eureka SmartVac 4870. I have taken pictures of the repair to help you better with this.

Here's what you'll need in order to complete this repair:

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Step 1. Turn the vacuum upside down so that the brush roller is facing upwards. Unscrew the three screws that I've highlighted in red.

56134d4.jpg


Step 2. Remove the bottom plate after unscrew the three red highlighted screws. Once you remove the bottom plate, you'll have full access to the roller brush and belt area. Remove the roller brush by pulling straight up on the roller brush itself. Discard old belt, and test roller brush to ensure that it spins freely by holding the very end of each side, also called the bearing caps with just your finger tips. Try spinning the brush with your thumbs. The brush should spin several times around with each spin. If you notice the brush doesn't spin at all, or if you feel some resistance when you spin the brush, this means that your bearings are either gone, or will be soon. It may be time to consider a new roller brush at this time.

16ceeba.jpg

Step 3. Remove the new Eureka Style R belt from the packaging, and wrap one end around the the metal pin, on the opposite side of the roller brush. This pin is actually the motor shaft that spins the belt, which spins the brush.

81c4db4.jpg

Step 4. Wrap the other end of the belt through the side of the roller brush that has the pulley, and use the roller brush to stretch the brush roll back into the agitator housing. Make sure the end caps fit in the housing correctly by making sure there are no gaps between the roller brush housing and the end caps of the roller brush.

010b671.jpg

Step 5. After reinstalling the roller brush back into the housing with the belt attached, pull the belt forwards towards the brush. The brush should spin when you do this. Make sure that the belt is not pinched underneath of the roller brush or this will cause the belt to break immediately when you turn the vacuum back on.

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