Question about i-rocks External Hard Drive Enclosure - Silver Aluminum, USB 2.0, IR-9300 3.5in Drive Case

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Dropped hard drive

Hi, I recently dropped my irocks hard drive from about 20 inches while off. The next time I went to use it the device turned on and began spinning but made a clicking noise and would not show up on my computer. Anything I can do to fix it or at least get the data off of it? Thanks.

Jay

Posted by on

  • dhmtbj Jun 14, 2008

    How would I go about doing that if I can't get the device to show up on my computer?

  • kingkesq2000 Aug 24, 2008

    What does the case have to do with it? I dropped mine from about a foot and now it turns on and starts spinning bu then stops. the computer is not reconizing it or anything. is it any good now or can I fix it?

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You can try using Ghost to back the data up. It sounds to me like a head crash.

Posted on Jun 14, 2008

  • Tim Babcock
    Tim Babcock Jun 14, 2008

    Your going to have to get the device to show up.



    You could try putting it into another case and see if it recognizes it.

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While external hard drives vary in design and storage capacity, turning them off properly is ideal because it decreases the chances of damaging or corrupting files.

Whether you are using Windows or Mac OS X, you can safely eject and turn off your external hard drive in minutes.

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A few things to check but assumes USB and Windows for other interfaces / operating systems similar steps may be adapted to suit.

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2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)

3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.

4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.

5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especialy true if you move a HUB to another port

If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further

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