Hi, I recently dropped my irocks hard drive from about 20 inches while off. The next time I went to use it the device turned on and began spinning but made a clicking noise and would not show up on my computer. Anything I can do to fix it or at least get the data off of it? Thanks.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Hi, The drive you are connecting to this USB enclosure can be set up as an auto select, master, or slave drive by changing the jumpers. Suggest to check your USB enclosure manual to see what is required for this device as to the configuration of the drive jumpers. Regards, Rongg
do you properly inserted the power cable or even the usb port?
try some steps...
check the driver if installed.
change the USB port .
check your HDD if the jumper is in master
check device manager if your usb has detected
go to disk management in control panel check if the drive is not mounted...
Usually hard drive disks are erasable so long as was an an empty space. However, the type of setting chosen during data encription causes the situation of erasability. For example, using an external harddrive disk as back up media storage media has specific requirements. The computer provides an integral means of least being compromised where data permanent encription may have been the options available during backup copying. The compoter provides the procedures of recording data into any connected external devices. Once the external device is reconnected to the computer, the options of requesting the user to either erase what has already been copied becomes one of the several displayable promps. Also, backup disks usually on connection to the computer assumes a necessity to restore to functioning mode. However, a least malfunctioning computer would simply display prompts asking the computer user to perform the most recent backup, or disregard because of least disfunction recognised from the system. Attempting is erase what has already been recorded becomes appropiate whenever the computer recognises any curroption of the files. A prompt is display asking to fix errors soon after connection. The computer user simple chooses to restore to default functionality the external hardrive. Amongs the options usually provided of the program prompt are format, delete, restore, or backup computer files once connection is recognised. keep in mind that, an external hard disk may be default rrecordable proving no options of erasing. Refer to the hard disk drive user guide as reference to achieve the process. Also, the user guide would have specified if the device is capable of alternations or not.
You really need to take your drive to a service center. You cannot do the repair procedure on your own if you are not a qualified to do the work. I suggest this option so that there will be no more further complications will be generated with your drive.
Xp does not need them but check the information below before you panic.
I devised these simple steps that tend to remedy quite a few issues with most USB portable / external hard drives and devices (though not always)
A few things to check but assumes USB and Windows for other interfaces / operating systems similar steps may be adapted to suit.
1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability
2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)
3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.
4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.
5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especialy true if you move a HUB to another port
If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further