Question about i-rocks External Hard Drive Enclosure - Silver Aluminum, USB 2.0, IR-9300 3.5in Drive Case
Hi, I recently dropped my irocks hard drive from about 20 inches while off. The next time I went to use it the device turned on and began spinning but made a clicking noise and would not show up on my computer. Anything I can do to fix it or at least get the data off of it? Thanks.
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Posted on Jan 02, 2017
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This method prevents your USB external drive from powering down.
Click the Start button, type power plan in the Search box, then click Choose a power plan.
Next to your currently selected plan, click Change Plan Settings.
Click Change advanced power settings.
Click the box to expand USB Settings, then expand USB selective suspend settings.
Click Plugged in, then click the drop down menu and select disabled.
If you're using a laptop, click Battery, then click the drop down menu and select disabled.
Click Apply, then click OK.
hope this helps
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